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Soapy Springs Car Wash
1000 West 1st Street, Portales, New Mexico, United States
About the Soapy Springs Car Wash
Soapy Springs Car Wash is a premier car wash facility located at 1000 West 1st Street in Portales, New Mexico. Our state-of-the-art car wash offers a variety of services to keep your vehicle looking its best, including exterior washes, interior cleaning, and waxing. Our experienced staff is dedicated to providing top-notch service and ensuring that every customer leaves satisfied. Visit Soapy Springs Car Wash today for a sparkling clean car that will turn heads wherever you go.
Reviews of Soapy Springs Car Wash
"Absolute worst car wash ever. Brushes never touched the front or back. No undercarriage spray. Single pass wash. Most of the regular bay won’t accept coins. Dryer does not dry the sides, top only. Not worth $5 much less $15. Ugh!"
"The change machine took my money. The vacuum machine took my money. I called the first number on the door because it says if you have problems, call ***-***-**** only to be told by the guy that answered the call "did I not know it's a self service car wash" what kind of customer service is that? Their prices are outrageous, only because they know they are the only car wash left in town. I'd rather spend the gas it takes to drive the 20 miles to Clovis to give my money to a car wash who cares about their customers."
"The auto bays are ok... lack drying time.However, tried using the manual bays and the first one never turned on after swiping my card, yet I got billed for 17 bucks! The second bay, stopped after 6 minutes got charged 10 bucks, would read my card to turn back on. Used a different card to finishing rinsing. Only about 3-4 minutes... GOT CHARGED ANOTHER 10 BUCKS!"
"Edit: ⚠️ CAUTION Not only do the persons that are responsible for upkeep and maintenance RARELY REPLENISH THE CHEMS NEEDED TO CLEAN THE GOOD PEOPLE OF PORTALES'S VEHICLES, when not maintained properly, it can be very DANGEROUS. The high pressure hose ruptured at the position I was holding it, while I was moving around to the other side of my car. The pressure was so high that it RIPPED the FLESH BETWEEN MY PINKY and INDEX fingers CAUSING ME TO DROP THE WAND. WATER and BLOOD went everywhere as the hose whipped WILDLY back and forth DEEPLY SCRATCHING MY SHELBY GT500. I attempted to show the attendant, but he shrugged his shoulders when I showed him the damage to my car, my hand and the hose, luckily I had a first aid kit in the car. I needed stitches but opted to use butterfly bandages instead. Best in town? Only real carwash and best isn't the word I would use on a good day. Long time unsatisfied cutomer, so here's a run down. SOAPY SPRINGS Portales rarely has chemicals such as soap, pre-rinse, tire cleaner working properly, maybe 1 out of 5 times all the settings will work properly. The Spot Free Rinse used to work 1/2 the time, but over the last 6 months, it has worked 3 times out of 20+ times max. Loose hose fittings overhead leak Chemicals on your vehicle AFTER your all finished from other vehicles /booths. When you speak to attendants they used to be polite in saying that there are plans to fix it again soon (10+ Years and counting). Their "Soapy Springs" in Clovis are great, almost everytime, everything works, but there is lots of competition there, in Clovis, go figure. I'd be good with the price going up 50 cents IF THEY INVESTED IN DEPENDABLE EQUIPMENT AND POLITE CUSTOMER SERVICE. Good luck washing your car here. At least now you know what to expect. Ps, be aware the save 2 panhandlers are always there it seems, and they are real cozy with the staff it seems."
"I’ve never had an issue with this place until now. I manually washed my car myself and swiped my card there. When I was finished, I pressed the end service button and it told me have a nice day, your total is $10.25. I thought, that was reasonable. However, when I looked at my bank account today they charged me $25.25 for service. I plan to talk with my bank about the issue, but I would be weary of their card readers. Update 9/28/2021: I have called about a week ago and they said they would call me back and they haven’t. I don’t assume I’ll be getting my money back, so they have lost my business. I would be weary if I were you to get your car cleaned here. You might not get your money back, either."
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