Cold Stone Creamery 3801 Mall Road, Lexington, KY 40503
About the Business
Cold Stone Creamery is a popular bakery, food, restaurant, and store located at 3801 Mall Road in Lexington, Kentucky. Known for their delicious and customizable ice cream creations, Cold Stone offers a unique experience where customers can choose from a variety of mix-ins and toppings to create their perfect dessert. With a welcoming atmosphere and friendly staff, Cold Stone Creamery is the perfect place to satisfy your sweet tooth cravings.
Photos
Location & Phone number
3801 Mall Rd Suite 110, Lexington, KY 40503, United States
Hours open
Monday:
11:00 AM - 9:00 PM
Tuesday:
11:00 AM - 9:00 PM
Wednesday:
11:00 AM - 9:00 PM
Thursday:
11:00 AM - 9:00 PM
Friday:
11:00 AM - 10:00 PM
Saturday:
11:00 AM - 10:00 PM
Sunday:
11:00 AM - 9:00 PM
Reviews
"I know inflation is bad, but an Candy Apple $12 and a piece of Chocolate $5 is a little extreme and Very Overpriced......"
"I came into the establishment it wasn't clean whatsoever, and when I went to order the manager took my order and was trying to make advances on me. This is entirely inappropriate for the workplace in my opinion. When I finally received my ice cream it smelled bad was already partially melted. Would never dine here again."
"Manager was disrespectful to me and other employees, I worked there for a month before I was fired without cause. I wasn’t even told I was fired and wasn’t aware of the fact until I noticed I was removed from the group chat used to communicate between employees. When asked the owner claimed she could not afford to keep me employed after previously stating she would talk to the manager about rehiring me because when I first noticed I was removed from the schedule she claimed I was fired for an minor allergy I had to some cleaning products."
"It makes me really sad to say this. But the owners of this store are racist . . . and so much more. One of our close friends worked at Cold Stone Creamery - she's our babysitter. She's always been a young woman of integrity and works hard. Recently she called out one of the managers for making racist comments and then in return - was told she was a bad employee and fired. Quite frankly - I'm shocked and upset. I will no longer be attending this store and I will go out of my way to tell everyone I know not to go. Please do not support this store."
"If you plan on a curbside pick up your better off walking in. I had a set time and tried to call for 10 mins and no ever picked up the phone. Finally went in and said I had an online order for curbside pick and all she did was look at the order to confirm that and handed me my order. What good is gonna due to offer curbside and not a answer your phone. Then the cookie dough was barely chopped. I ordered a quarter and it was mostly ice cream with a few big chunks at the end normally they chop everything up really well. Poor customer service."
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