Big O Tires

"I have gone to this Big O when I lived closer. After moving further away and tried another place. I signed up to pay more for the next 3 free oil changes with tire rotation but when I went to claim my first already paid oil change, i was told my brake pads needed replacing. My vehicle had just over 25,000 miles... i said ok... but I'm not stupid just because I'm female and older... decided to leave that place and I went back to Big O a place that has always treated me well. I have to drive just a bit further but that's ok..."

"I have had regular maintenance done at this location for around 2 years, mainly tire rotations and oil changes, and had built a sense of trust with this shop. I recently took the vehicle in for a repair on the front end and left spending $800 with nothing fixed. I was, then, referred to go to another Big O to see if they could fix it. I, instead, took the vehicle to the dealership to have a second opinion, and it was a simple brake work and an alignment to mitigate my chief complaint. The certified mechanics at the dealership advised the work done was unnecessary and, to boot, my less than 3 year old tires were dry rotted. Tires that were purchased form another Big O and regularly rotated. The mechanic said that can happen when tires sit in a shop or warehouse for years before being purchased as new to go on the road. My brother has also had work that has been reported to be done, but not actually done from a local Big O branch. Disappointing and an unnecessary financial blow."

"I wish I would have shopped around a bit more. Being new to the area, I stopped here because of the great customer service regarding my questions when I called earlier that day. I was able to get a better quote on my tires and batteries from the dealership. My battery replacement quote here was twice that of Honda."

"Great service! I always know I can trust the team at Big O. Kris walked me through my options and helped me decide the best way to move forward. They got everything done quickly but I felt confident everything was done right and safely"

"I cannot say enough about this team at Big o tires. Every time I come, I have an enjoyable experience. They are awesome, they are knowledgeable. They are just great. I suggest if you are a female or a male to stop by and make this your choice of auto mechanics, they are extremely awesome. I give them 10 stars. I am a female and know that sometimes. Repair services can pull your leg on prices and things you may need. This has never happened, they have always been up front. Give me a fair price on my repairs. Keep my car clean after services just an awesome group of guys."