Valvoline Instant Oil Change
1450 Bardstown Road, Louisville, Kentucky, United States
About the Valvoline Instant Oil Change
Valvoline Instant Oil Change is a trusted car repair and maintenance institution located at 1450 Bardstown Road in Louisville, Kentucky, United States. With a convenient location and a team of skilled technicians, Valvoline Instant Oil Change offers quick and efficient oil changes, fluid services, and preventative maintenance for all types of vehicles. Customers can expect top-notch service and quality products that keep their cars running smoothly. Visit Valvoline Instant Oil Change for a hassle-free experience and expert care for your vehicle.
Photos of Valvoline Instant Oil Change
1450 Bardstown Rd, Louisville, KY 40204, United States
Opening hours of Valvoline Instant Oil Change
Monday:
07:30 - 19:30
Tuesday:
07:30 - 19:30
Wednesday:
07:30 - 19:30
Thursday:
07:30 - 19:30
Friday:
07:30 - 19:30
Saturday:
07:30 - 18:00
Sunday:
10:00 - 18:00
Reviews of Valvoline Instant Oil Change
"I cannot recommend this location enough. I just went for an oil change and was pleasantly surprised to find almost all women working there. As a woman myself in a male dominated industry, I was so happy to see us represented. Every single one of them were welcoming and In great spirits and laughing and joking and working their butts off at the same time. It was great! Thank you to Halie! You were so nice and explained everything to me. I appreciate all of you!"
"I used Valvoline last week for my VW Tiguan. They get complete marks for changing my oil, and 0 start for everything else. Here's what they did well: • Changed my oil Here's what they failed at: • Offered a fuel system cleaning upcharge, then said they couldn't perform it • Took my air filter out and showed me that it needed changing; didn't have any in stock • Offered to rotate my tires; but actually the lift in my bay was broken and it would be 30min before I could switch to the other bay • Offered me new windshield wipers; didn't have any in stock • When they finished up, my car wouldn't start and they had to jump it (not a battery issue; some sort of technician error) They also didn't reset the service status or oil change status on my car's computer (despite me calling ahead of time and asking if they did this; they said "yes"). This caused me to have to come back the next day and ask them to reset it. Two different technicians came out with their phones watching YouTube videos on how to reset my car computer. Both gave up (the second one snarkily said "well, I tried" and walked away defeated) and I drove home to figure it out myself. I get that many cars have many different settings, and it's hard to be an expert on all of them. But if you are selling "convenience" as your main business value, don't offer me things you can't do and leave me to figure them out myself ($200-something dollars later)."
"The staff at the highlands Valvoline location went above and beyond! First my hood wouldn't open, then they had to call to get an oil filter delivered, then I had an issue with my payment. They were patient and kind through the whole ordeal. I don't know anything about cars, it's all foreign, so them taking a little extra time out of their work day to make sure all my needs were met, was truly appreciated. Would definitely recommend this location to a friend!"
"Never had anything but a great experience at this location. Today I was there to replace two taillights. As usual, service was very fast( they changed the lights while I was still in line), friendly and reasonably priced. The crew there is fantastic!"
"Hands down some of the best customer service I've ever received. The crew was energetic and helpful and got everything I needed done quickly. Ivy especially was helpful and gave me alot of helpful tips whenever it came to car maintenance and was fun to talk with! 10/10 will probably come back here for my next oil change!"
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