Fort Knox Commissary

"If I could give no stars I would. 3 times I’ve used click n go. Only the first time was an ok experience. I had to ASK for a receipt! The second time I didn’t receive all the items but was charged for them. I eventually received them but driving back up there(I travel >20miles one way). The third time, omg, I can’t tell you how angry I am right now! First the rewards card didn’t click and save my coupons - customer service at the store directs me to call the number on the card. I call them right there in the store. Did you register your card? Yes at least a year ago. Did you log into your account? I logged into the commissary and completed a click n go order. Well you have to log into your account before you shop. Hmm so I try doing that, no success and I have the card in the store. So much work to get $1.00 off. Nope, not worth it. So while I wait for my pick up order time I do some extra shopping. They advertise a sale of Turkeys at .69 cents a pound. Not a one in the store. Of but you can get this one for more then double. No thank you. I go to pick up my order. I pull in the pick up area where there is a sign to call to notify you are there. The phone number doesn’t work. It’s like dead then call failed. I try several times, doesn’t work. So back in the store I go. Customer service. I go back to my car and wait. My groceries are delivered. I go home, there’s no receipt in my bags but I paper with info to scan and make a review. When I scan it asked me for my credit card info!! So instead I go to the web site listed as alternative and write my concerns but there’s not enough room so I request a call. I cell my bank card in the meantime. I’ve got 3 charges to the commissars and 2 are more then double the amt of my order. Can I get through on the phone??? No! I search for another number to call and report and that line is busy busy busy. This is such a bad experience and so different then the many years I have stopped at commissaries all my life. So very disappointed."

"I love going on base. My dad did basic training here 63 years ago."

"Posted a photo of hours many years ago…it’s UPDATED! They’re open everyday now! Yay!"

"Kim, the cashier who rang us up begrudgingly, had the worst attitude and was so rude someone needs to have a talk with her. If she acts so bothered and can't help but to be rude she needs to be moved to a position that is non-customer facing. Bad attitudes and outright disrespect are inexcusable. She was so rude to my father, a veteran, who is hard of hearing that I wanted to say something to her but I didn't. I really should have. If she's so miserable she needs to get another job and quit ruining the day and mood of everyone she interacts with. We need more kindness"

"Apparently, they just started selling alcoholic beverages at the Commissary. I was so surprised, so I snapped a picture to send to my husband. I haven't ever seen alcohol sold at a commissary in the last 19 years that we've been shopping at commisaries in the U.S. or abroad. I believe the Class Six has better prices, but it's pretty convenient to get everything in one stop."