Ume Craft Ramen 867 South Broadway, Lexington, KY 40504

"Our Waitress was SUCH sweetheart, I almost forgot how rude the host was. Upon walking in , the host just stared and had an unpleasant tone. He definitely ruined my first impression but thankfully they have a super nice young lady waiting on tables. She recommended our dish which was pretty good, just bland. We had to add soy sauce just to add some flavor. I would have stayed longer to try desert but the host just placed such unwanted negative energy. So I left a good tip and decided to leave….hopefully it all goes towards our waitress!"

"Delicious, and wonderful portion size! We've been twice in the past month, and it was good both times! My family and I would all get an appetizer and a bowl of ramen, and we all enjoyed all the food! If you like ramen, this is a great place to hit up! Also, they have boba! I got the rose boba, and I loved it."

"The food is DELICIOUS, however, the service was VERY POOR!!! Our server paid us no attention at all, someone else helped us and there was literally me and my daughter, and one other couple in the whole restaurant. The server was on her phone, sitting down eating, making herself a drink etc. HORRIBLE SERVICE‼️‼️‼️‼️‼️‼️ If they would hire good help, it would be nice."

"I ordered delivery through DoorDash and was pleasantly surprised with everything. The noodles/toppings and broth were in separate containers (so nothing got soggy). It was so good and flavorful. The boba tea was sealed and still had ice in it. That was my first time trying boba and I really enjoyed it. It kind of reminded me of a vanilla milkshake (in a weird way). I would definitely recommend eating here."

"The food was good and the atmosphere was quite nice. Our waitress Kayla was absolutely amazing and very knowledgeable of the menu and some dietary restrictions. However, there was one thing that I've noticed that didn't seem right. Kayla was serving 7 tables on her own while another server guy was just sitting and chilling in the corner. We've been there for about an hour and he has never even gotten up to help her out, while you can clearly see Kayla struggling to make sure everyone gets a good service. You can see that guy sitting and chatting with the hostess in one of the photos I just posted. Is that the owner's son or something?"