KFC 1494 Boardwalk, Lexington, KY 40511

"awful experience, and just so i can make it aware, it was today (01/25 @ 7:50 pm) where this man in the drive through was rude and unprofessional. don’t know what bus stop y’all found him at but take him BACK. he’s clearly not even customer service enough to give me chicken. and my chicken was cold, my order was wrong, and even the manager on duty was air-headed. hopefully corporate does a whole staff change because that was atrocious. never going back. would give zero stars if i could."

"I ate here for the first time 4 or more years ago and I didn't like it, they gave me dry and tough chicken just like the parents. I gave myself another chance this time, and the service was bad, bad attitude, bad face, I asked for more sauces and they didn't want to give me any. They said there was a maximum of 2 per customer, we told them that they would charge me for it and they reluctantly gave me 1 more sauce with a bad face and turned around. The employees who were there foster an uncomfortable atmosphere with customers, which makes them want to run away from there. This time my chicken was half raw inside. the stale bread. I don't plan to return."

"Ordered an 8pc meal for pickup. Got home and only had 5 pieces. When I called to let them know, they wanted me to bring my entire meal back in to replace it. I didn’t want anything replaced I wanted 8 pieces of chicken so my family of 4 could have 2 pieces each. I had already served my children their plates so why would I scoop it all back up to take back into the restaurant? Food was great but I definitely recommend making sure you have everything before leaving the store. Kinda upset with how they handled things"

"First time coming here and the buffet was just amazing everything was so well placed and clean. You could just look at everything and tell it's fresh and the variety of food items was the best part, if you are hungry and want KFC this is where you need to come because you will not be disappointed. Doris is one of the friendliest people you will meet in a restaurant she also makes you feel appreciated."