Chick-fil-A 2025 Harrodsburg Road, Lexington, KY 40504

"i just went through the drive thru, where the employees taking orders would be seen on their phones through the window. i waited over 25 minutes to receive my food, and hear the employees openly complain about the state of the drive thru, and handle my food without gloves. once i got home, we found my order was wrong. its such a shame, this is my favorite lunch chic fil a, but the service at night just wasn’t as top tier as one would expect from chic fil a."

"My first time visiting a Chick-fil-A restaurant and it even exceeded my expectations! The food particularly the grilled chicken nuggets were so delicious and the lady who took my order was super nice and friendly. Will definitely be back!"

"I'm not sure if it's just this location but they have lost my business with the shrinking size of the filets. I remember not too long ago when it was luck of the draw as to whether you would get a large filet on your sandwich or maybe just an average size one. But now they fit on the bun exactly every time. For over $5 it's just not a good deal anymore, it just doesn't even fill me up honestly. I'm better off at other places or eating at home. Kinda sad because Chick-fil-A used to be the best value."

"Will never go back might as well be in Mexico more people standing around not doing anything while customers wait , more people working there that speak Spanish NO ENGLISH than AMERICAN .... Treated very rudely over fries where they took the order wrong because the girl did not speak English & the play area has mold all over it , & people are worried about flurona LOL. Pics below of the mold. I guess they just hire ANY-BODY......"

"This location used to be sparkling clean with happy employees displaying the CFA ‘spirit’. Today, not so much. The staff do minimal, unattentive, the KIDS PLAY AREA IS DIRTY AND NOT MAINTAINED. I had to frequently keep my kid from the debris in the play place cracks. It looks gross. If you all cannot maintain and sterilize this play area regularly, it needs to go. I alerted the one staff member that smiled at our party of the dirtiness of the play area so it could be quickly addressed."