Goodwill

"Well, for Starters my friend and I were looking through stuffed animals. And as we were doing so, this employee, it was taken stuffed animals out of the bin Add into a cart when we asked him what he said. Make a room for other stuffed animals, he Even with as far as taking a stuffed animal right out of my friend's hand. And he said, oh, are you looking at these? And she responded with a look on her face like Yes, I am he finally walked off. Several minutes later we were looking At various items on the Shelves When out of the blue, we heard all kinds of racket. The same employee was removing things out of a cart to put on the shelves, Which were way overloaded with stuff that was just thrown on the shelves. He had no respect for all the people around him, Nor did he have the respect for the items he was Handling. he was Putting glassware Out and he was grabbing them and throwing them on the shelves, Expecting people to buy this stuff that he is cracking or chipping. Not to mention the noise he was Making was ridiculous You could not hear yourself think. When we did go to the cashier to buy What we had we mentioned, As she can clearly hear what we hear. Why is He doing that she laughed and said, I don't know what you mean. We would have stayed longer to look through the clothes. But couldn't stand the noise any longer. Going to our vehicle, we hear a few other customers tailing others that were going into the store. Be careful, it's dangerous in there. And I'm sure they were talking about The employee who was just throwing glass Ware on the shelves. Goodwill is my favorite Store and I hate I had this experience with it. I do not understand why anyone would act like that."

"I absolutely love this place. Since it is mostly donated goods you may not always find exactly what you are looking for but you are bound to find something you want or need at an affordable price. And in Lexington KY there are so many Goodwill locations that if you really need something one of them will have it. So if it is a necessary item you can always call around to see which location you need to go to. Save yourself some time and gas money. Some of the locations are bigger than others so they will have a better selection most likely. And the hours are all basically the same from 9 am to 9 pm (except the New Circle location they are 9 am to 8 pm). But they have just about everything from decorations to school supplies. Clothes for the whole family at bargain prices. If you need help ask an employee they're all super friendly and helpful they will direct you to what you are looking for. They also have an Opportunity Center which is a whole new experience I suggest anyone who needs help finding a job or getting a better job go there they're like wise a great bunch of people ready to help you out with struggles or barriers in your path. Over all Goodwill is a great company for buying new and donating your old things and now helping the community Even further with the opportunity center."

"The prices of the items are ridiculous to say the least. These are donated items and they are priced ridiculously high for people that come there to shop because they need items at a lower cost than in the retail store. They are lower. Having said that they are still priced way too high. We use to hit the “goodwill loop” as my fiancé and I call it every weekend. We have stopped visiting the locations in our town due to the pricing. If you have a different opinion google the salary that the goodwill CEO takes each year compared to the CEO of the Salvation Army. I think after today we will Jo longer be goodwill customers and will now continue to shop the “Salvation army loop” keep in mind the reason why people shop at your stores. … most people go there because they are short on money. To charge the obscene prices that I have seen since the beginning of 2023 is unbecoming of a company that says they want to help the community. It seems more likely that they want to line their pockets with the little money that people do have. Be ashamed goodwill, be ashamed."

"At the moment, this is my rating. At least until the situation is corrected. I came to donate items and clothing. The associate unloading my vehicle asked how I got an item in. When i said with finesse, he yanked it from my vehicle ripping the interior. He saw the damage and told me to "have a good day", as in "bye". I told him I'd like a receipt (to show the time frame I was there during the incident). He went to retrieve my receipt and during that time frame, I decided to document the damage. That's when they decided to give any attention to the issue. Still waiting on someone to contact me. And, yes, I have reached out to corporate with no response. Which they (this location) gave me the wrong number for."

"Nice location , one of the best locations in the Lexington area . Nice inventory, store is huge"