Wendy's 7601 Shelbyville Road, Louisville, KY 40222

"Wish I could give ZERO stars. I went there this past saturday. Ordered a coffee and small potatoes on my way to a busy day at work ordered at 7:24am when they open at 6am...... got there at 7:35am (enough time to make what i ordered" Cars in the parking lot and employees working inside. Door to inside was locked and nobody would come to the drive thru. I ordered off the App so of course I already paid. Nobody would answer the phone either. Trash service. "Ernesto" the manager should be upset his employess are trash and still no refund. How lovely of people. :)"

"Nice going Wendy’s. Found hair in my burger. Very disgusting. I’ll have the health department visit you all."

"if you work third shift in this wendy’s location or looking for a late night snack driving through please don’t come here after 10. orders are often messed up, loud music, luke warm or cold food and customer service is terrible. also how my fries gonna be burnt and cold. if my order is messed up, because of you than i shouldn’t have to deal with attitude and rolling eyes. day shift is great, but coming here after 10 is like rolling dice. could be good or bad you never know"

"We lived down the street, so this was one of our quick/convenient places to get a quick bite. This particular Wendy's is always overwhelmingly short staffed and you'll be waiting- IF THEY ARE OPEN. That said, my order is consistently accurate and everyone, although grossly overworked, are always friendly and helpful. Just know that YOU WILL WAIT LIKE IT'S A STEAK N SHAKE. Iykyk."

"I can tell that the kids were new, but they were excellent worker. They forgot about my sauces I ate my fries dry but fries was really hot and fresh I didn’t even think about the sauce at that moment. I’m just proud of them how they were busy and still smiling and nice. It’s one of the best Wendy’s I ever order ❤️"