The Joy Luck- East End

"The food is always good. Service not so much. The place was empty (2 at bar, one other single at a table, when we arrived) and our appetizers came before drinks. The bartender had to look up how to make my drink. TERRIBLE. When I told her, the attitude was rude. That's how we make them" Well folks you don't screw with classic cocktails. I asked to have it remade, which she did reluctantly. We won't go back to this location. The original on Bardstown road is so much better."

"Almost broke a tooth on a zip tie in my dinner. NEVER EAT here. The server told me they would take the meal off the bill. They remade the meal. When the bill came, they told me the best they could do was take off $3.85. I asked them to do better, but this was all they could do. We were regulars, but will never return again."

"The Joy Luck- East End was somewhat of a disappointment. The service was just so-so, and the food was just that too, so-so. The pours of wine were nothing to write home about either. We started out with steamed pork dumplings. They were okay, but several arrived cold. My wife ordered the Mushu which showed up with garlic, a brown sauce, egg, mushrooms, cabbage, bamboo, sliced carrots, and two types of onions, white/green. An order of brown rice accompanied the Mushu. She liked it and even asked for a to-go box. Doing that is a plus in our family for a restaurant. I ordered the Bourbon Chicken with a side of Lo Mein. The chicken was accompanied by an almost honeymoon salad, lettuce alone. There were very small strips of carrots, but a tasty ginger dressing. There was, as you can see by the photo, just little more than a cup of chicken. The Bourbon sauce was good, but the chicken was chewy. We will most likely not be dining here again. What really topped off our dining experience was when we were presented with the check on their handheld POS device offering tip suggestions starting at 20% and going up from there. Tipping is getting out of hand everywhere nowadays. I selected “custom” and left a 15% tip which was more than adequate for the service/food we received. If you choose to dine here, I hope your experience is better than what ours was."

"The restaurant was not as clean as I would expect. The service was good but the food was average. I had ordered a lamb dish and had quite a bit of gristle. There was a bit too much cumin and the veggies were overcooked. It seems the quality and aesthetics has deteriorated in the past couple of years."

"Looking for something new to try while we were in the area and stumbled upon The Joy Luck. The resturant was decorated nicely and had a good vibe. The door greater and server was wonderful all our questions was answered. We ordered appitizers and our meal. Our apps can out quick and had plenty of flavor but the app sizes was for maybe 2 people if they weren't hungry when they arrived. When the main lunch came the serving was plenty and the taste was great except the szechuan chicken was good but lacked flavor. It was lite on the garlic and jalapeños but just enough oil to make the meal. My Review point: I would eat here again but I would pass on the appitizers and the szechuan chicken."