Pieratt's,

2031 Lantern Ridge Drive, Richmond, KY 40475

"After having issues with various stores on appliance purchases, I took a suggestion from a co-worker and I've been happy ever since. In the past 2 years I've purchased a new Washer and Dryer, Stove and Fridge. Very happy with the sales team and also the service and installers when needed."

"RUN..RUN FAST... If there was a negative rating I would give it. A friend Bought appliances and I went to let the delivery company in and the delivery drivers hit my car and said nothing I contacted the store and they put me in touch with the delivery company they use B and H delivery company after less than a 1 minute conversation the owner said I'm a liar his driver is almost certain he didn't hit my car and they believe the driver. Contacted store again via email and haven't gotten any response. I would not recommend this store I have a wrecked car and will never grace this business again SHADY ON BOTH COMPANIES"

"Runan Simpson Evans Growing up we only purchased appliances from Pieratt's. They had a great reputation for providing quality products and great customer service. Less than 2 months ago I made my first purchase from Pieratt's. I wish I could say I've had the same experience I remember as a kid. My refrigerator was delivered on October 6. On October 26 I scheduled a service appointment because the refrigerator beeped off and on all day and night or some time just cut off. November 2 the service tech said he had to order a part. 26 days later nothing but a refrigerator that is not working correctly and is starting to defrost the food in the freezer."

"Just got off the phone with Pieratt's. We ordered a new dishwasher in July & were told it would be about 2 weeks for delivery. It's now the end of September! Due to doctors appts. we could not do the Sept 19th install day they finally had available so it was supposed to be rescheduled for today. Waited for a phone call from installers- nothing. Called Pieratts twice & were told we were not on their schedule for an install today !!! BUT they could do it next Tuesday, now almost three months after our order. They were very quick to take our money for the dishwasher but have done nothing but drag their feet to get it installed. We are DONE with Pieratts and have requested an immediate refund back to our debit card."

"Kenny provided great service and assistance with selection of appliances. The delivery went well. The guys were courteous and professional and careful not to damage our new floors."