Wendy's 3610 Buechel Bypass, Louisville, KY 40218

"We ordered a really large order and Devonte was very patient with us. He even offered to repeat it back for accuracy and then he took the time to ensure everything was correct. As a big family it's very rare to have everything correct and nothing missing but that was our experience at this wendys. Thanks Devonte and the rest of the staff here today!"

"The woman who was taking the order was the most rude, she even yelled at me. They should hire less rude people for service and consider that I had to wait in the drive-thru for more than 12 minutes for my food. There was a long line. I will never go back. Bad service."

"I went through the drive-thru to purchase a biggie bag I only asked for my food to be hot because the last time that I came it was warm instead of hot the customer specialist said okay that's fine I get to the drive-thru I pay for my food I pull off and my fries were extremely salty. Manager at the same very disinterested and my complaint made the salt over Haisley and handing me my food as if without a care in the world I do not appreciate this type of service when I'm giving you the money of asking price you're asking for for the service that I had in return was not official. Why is it that when a customer mentions anything about unsatisfied service the service that follows is horrible even worse then the initial service. Do better Wendys because Mcdonalds is right up the road."

"Horrible customer service ordered off mobile app 15 min before I arrived!! Stood ther for 10 mins before someone even asked what I need. Finally get my food sit down to eat and the lady in the first photo decide to spray a chemical in ever square inch of the place. You can't freaking do that while customer are eating. I could even breathe let alone eat my food. She continued to walk to the back corner and laugh about it with the 2 employees 2nd photo. I'll be calling corporate, and the health department.. how dare you."

"Not the happiest people working here in the mornings. Ordered breakfast this morning and my bread had moldy spots on it. I lost my appetite and couldn't eat. I will not return. This is how people become ill."