Chipotle Mexican Grill 315 South 4th Street, Louisville, KY 40202

"There were four of us dining. There were about a half dozen people there dining in, and about 5 to 6 employees that I could see. They were working on a massive take out order when we got there, and it looked like they were still working on it when we left. In the middle of that order, someone helped us and we ate there. About half way through our meal, the person picking up the large order was there. I don't know what was ordered, but it must have been dozens of burritos, bowls, and salads. They assembly lined that order for probably an hour. I appreciate the sticktoittiveness of the crew!"

"Food was well cooked, and the employee filled my bowl very generously. Some tables could have been cleaned more and they were running low on a lot of options."

"The place was filthy. Papertowels and straw paper everywhere including the bathroom. Even the setup had food all over the place. It just didn't look in order. The food was good. Under the regular portion sizes but customer service was great, they were patient and informative! Maybe it was a bad day. I'll go again, because they clearly have regulars."

"So I walk to Qdoba and I noticed dirty windows, dirty floors, and quickly spun around and walked towards Chipotle hoping id find a cleaner please. (If the windows are dirty, what else is?) The men and women were nice, it was clean and they presented themselves well. And the view was amazing. I'm a photographer and I'm always downtown, so I'll make it a go to spot. Thank you Chipotle management"

"This location is far from Chipotle Corporate standard! It is in great need of management change. I ordered a bowl to go and large chips and with a side of guacamole. The bowl was filled to the brim with rice (4 large scoops) and 1 small spoonful of chicken. This is a scam tactic to fill the bowl with the cheapest ingredient. When I asked for a bit more chicken I was charged for double portion to which I never asked. The guacamole was brown and old and they also were out of fajita vegetables. When it came to attitude, it was just bad. This comes down to hiring the right people and thus is a management issue. The gentleman at the register was nicer and offered two bags of chips as they didn’t have a large bag to offer like I ordered. However there were barely any chips in any of the bags (as pictured). I’m not a complainer and I know these guys/gals aren’t making a ton of money but this was just plain bad for the money. I cannot recommend this location."