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Geek Squad
3220 Nicholasville Road, Lexington, Kentucky, United States
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About the Geek Squad
Geek Squad is a leading technology support institution located at 3220 Nicholasville Road in Lexington, Kentucky, United States. Our Geek Squad Agents are experts in all things tech and are ready to assist you with any issue you may encounter. Whether you need help with installation, repair, or troubleshooting, we are here to help.
Our services include in-home appointments, in-store visits, and Total Tech Support memberships to support all the tech in your home. We offer a wide range of services including phone repair, computer and tablet setup, TV mounting, smart home installation, appliance repair, car electronics installation, and much more.
Our Geek Squad Agents are available 24/7, 365 days a year to provide you with the support you need. We also offer Geek Squad Protection to ensure your tech stays working like new beyond the manufacturer's warranty.
Visit us at your nearest Best Buy store for an in-store consultation with a Geek Squad Agent to discuss any questions or concerns you may have about your product. Let us help you get the most out of your technology and keep you up-to-date on the latest innovations. Geek Squad is here to make your tech life easier.
Photos of Geek Squad
3220 Nicholasville Rd #170, Lexington, KY 40503, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"If I could rate lower than 1 star I would. Didn’t help anything. Waste of time."
"Our boss, Rachel R. Wilson, recently had an iPhone battery repair. Never used Geek Squad service before and she had an amazing experience and highly recommends them to anyone who needs to have a device serviced. They were knowledgably, professional, timely and had her out within an hour for a batter repair. Best part is, they are Apple Certified. The local tech shop was going to make her pay for the screen if they broke it. Geek Squad and Apple assured President Wilson that would not happen. Meaning, if they broke it, they fixed it for free. They gained a loyal customer and everyone at Anointed Works (AW) is very pleased with the quality care they gave to our leader."
"Where to begin? My system went down now nearing three weeks ago. I have spoken with GS for litterally hours. I have turned my computer over to them. I had an in-home visit. I went to the local Best Buy and was told that Agent _____ would call me, which has not happend. All-n-all I must conclude one of two possible causes for GS not restoring my system: Either they lack the knowledge and skills required or they don't care if they solve a customer's problem. Either way my system remains crippled. RWM, Nicholasville, KY"
"??? Not sure this is a rating.... but beware! Got an email invoice for renewing my geek squad for $399.99 that I haven't had for probably 8-10 years. Knew there was no way they still had an active credit card. Called number on this very real appearing invoice and they were very rude. Told me I called them...ended up hanging up and giving no information. I guess I shouldn't rate Best Buy Geek Squad at all since I really believe it was a scam. Just want people to be aware."
"Book in appointment with them 2 weeks ago, inside Best Buy. Everything was explained, they said they now fix/replaced screens for Samsung S21 Ultra now. Open their catalog book and show the price. Now 2 weeks later, the evening before the scheduled appointment. One of them called and left a VM saying they don't service that phone & they don't have that part. I called B.S. on that. What happened is someone drop the ball and did not order that new phone screen and or procrastinated. Very disappointed. I went to Lexington Phone Repair off Waller Ave. He ordered the new screen overnight, and he fixed and replaced screen in 30 minutes and 30-40$ less than Geek Squad!!! I remember Geek Squad said it would take up to 2 hours! Ridiculous, stay away from these slackers, procrastinators."
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