T.A.P. Automotive Jeffersonville

"Tate is THEE BEST! I had some issues with my 14’ Taurus that was taken to the dealership (where a maintenance and warranty package were purchased), I felt like the dealer was taking advantage of me & my husband, they told us we needed new tires (uneven wear & tear) we’ve had this car less than one year, no way, there had to be something more! The dealer tried to sell us tires and an alignment and balance for close to $1,700! So, I called T.A.P.—I bought new tires, asked Tate for a quote (mount, alignment & balance) and if he could verify what the dealership was telling me was true, that our vehicle was out of alignment thus causing all the issues we were having. Tate checked her (Malice our Taurus) out, stated that we needed two wheel bearings!! I appreciate his playing devil’s advocate for the dealership, the quick lube boys aren’t trained to look for those things, which is unfortunate. If we were to have taken care of these things at the dealership, we would have been back up there again for vibration on the tires. I told Tate we have a warranty plan, so the bearings should be covered, he went through the glove box, found the info and called the company, gave me all the info and had Miss Malice running smooth by the end of the day! For LESS THAN WHAT THE DEALERSHIP QUOTED! Tate was honest, he let me go into detail about my horrible experience and gave me the assurance he would find out what was wrong and get Miss Malice running, the thing I appreciate more than anything, he didn’t talk to me like “a dumb woman” and he didn’t upsell me on ANYTHING. I have been going to his C’Ville shop for years, but this new location is so close to home. Miss Malice and I had a moment on our ride home, she glides now, she purrs like a kitten on the open road and I am so thankful for Tate and his J’Ville crew and their honesty! Ladies, if you don’t want to feel taken advantage of when you have car troubles, go see Tate! Him and his son (at C’Ville) are stand up guys! Made me a life long customer for sure!"

"The people at TAP automotive are very kind. They have spent a lot of time trying to help us figure out my son’s car. They have only charged us for the necessary things and continue to make sure my son’s car is safe while not breaking the bank. Super nice guys! Will continue to bring my cars here."

"I have 2020 Toyota camry and was in need of a Transmission fluid change. The dealer wanted $350 for it so I decided to shop around. I called a few places but decided to try TAP because of it's proximity to my home. I was a little apprehensive at first because if done wrong it could lead to a very expensive repair. The mechanics there seemed very knowledgeable and so far so good."

"I’ve been going to TAP for a while now, with multiple vehicles. Tate is very professional and takes great care of his customers. He truly cares about doing the job right, and ensuring you are well taken care of. Can’t recommend enough to have any vehicle repairs needed be completed by TAP. Great experience every time."