Geek Squad,
5085 Shelbyville Rd, Louisville, KY 40207, United States
About Us
Geek Squad is a technology institution located at 5085 Shelbyville Road in Louisville, Kentucky, United States. Our Geek Squad Agents are experts in all things tech and are ready to assist with any issues you may encounter. Whether you need help with installation, repair, or just some tech advice, we are here for you.
Our services include in-home appointments, in-store visits, and Total Tech Support memberships to support all the tech in your home. We can help with phone repairs, computer and tablet setup, TV mounting, smart home installation, appliance repair, gaming console repair, camera and camcorder repair, and much more.
Geek Squad offers unmatched tech and appliance support with Agents available 24/7, 365 days a year. We provide repair, installation, and setup services for a wide range of products, including computers, appliances, TVs, car electronics, cell phones, cameras, and more.
Visit us at your nearest Best Buy store for an in-store consultation with a Geek Squad Agent. We can help you get the most out of your tech, discover new technology, and stay up-to-date on the latest innovations. Geek Squad Protection ensures that your tech remains in top condition beyond the manufacturer's warranty.
Whether you need your TV mounted, appliance repaired, or cell phone fixed, Geek Squad is here to help, no matter where you purchased your product. Contact us today to schedule an appointment and let us take care of all your tech needs.
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Hours open
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM
Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
11:00 AM - 7:00 PM
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Contact Us
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Reviews
"Geek squad was good, but someone trying to ack like they were with Geek Squad, tried to spam me into buying $356 for virus protection"
"Absolutely terrible customer service. We did not have an appointment coming in, so I did not care to have to wait for service. The problem we had was that after an associate initially asked us what we were there for, he said he would be back and went to speak with someone more knowledgeable. They finished up with the current customer and we continued sitting there for at least 10minutes (we were the only ones left). No one ever came back to check on us or even just say it would be a few minutes. Again, I do not care to wait for service but the horrible lack of communication and never coming back was terrible customer service."
"Andrew Miller is the one who has made my life hell. Calling me an retred. He needs to be fired."
"Their website phone number is a dysfunctional phone number with weird inaudible answering message. And this is the tech-savvy Geek Squad!"
"These guys know what they’re doing! Great job! Excellent service!! I have an iPhone 7i and it was having speaker issues. I brought it in to the Best Buy “Geek Squad” the guys were super cool! He asked me what my issue was, took my phone to the back and brought it back within 4 minutes. He said all he needed to do was clean out the speaker. Phone works better than ever! I’m writing this review while still in the Best Buy parking lot because I was so impressed with the service. Thanks guys!"
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