Goodwill,

4950 West U.S. Highway, Louisville, KY 40222

"As a significant amount of people have said.. this place has very rude employees and they take items for themselves. Considering the amount of bad reviews on this particular topic you'd think action would be taken. But obviously goodwill doesn't care. There's a solid chance you'll be treated poorly by the workers and that's just how it is, according to Goodwill. (Because if they cared it wouldn't be a reoccurring complaint)."

"Confusing price board. extremely rude service . My first and last time at this location ."

"I visited this store for the first time today. What I seen and heard there today was awful. Overheard some of the employees/workers there cracking up and laughing about telling there boss manager that another employee/ coworker had a body odor "probably from working and sweating,,, Boy I hope they get reported and fired. To make jokes and laugh about something like that isn't something we need in those kind of stores. Definitely will not go back there for that reason alone. I walked out shaking my head"

"We went here for furniture but we didn’t find! most of the store is clothes! I’m giving it five stars for the organize,clean store and for friendly staff"

"My first time shopping at this Goodwill location. When you walk in, to the left there is a rack of T-Shirts that have a price of $1.99. I picked up a few and continued shopping. When I got to the register, the lady rang everything up as $5.49. I told her the T-Shirts were from that rack marked $1.99, and she said they must have been there by mistake because those are only for "100% cotton" T-shirts. I thought nothing of it as there was a line, and I didn't want to cause a fuss, but when I got home I looked at the items myself and my son picked up, and 3/5 T-Shirts were "100% cotton"!!! So basically I over paid $10.50. The cashier should be able to differentiate, or at least be able to read the tags, and the sign should not say "T-Shirts $1.99", it should say "Cotton T-Shirts $1.99". In addition, I was using gift certificates and she didn't know how to ring them up and the manager, I believe Shawn, had to come help her. That wasn't a big deal because everyone has to learn, but the fact I was overcharged $10.50 is not acceptable."