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Wendy's
1630 Kentucky Mills Drive, Louisville, Kentucky, United States
About the Wendy's
Wendy's is a popular fast food restaurant located at 1630 Kentucky Mills Drive in Louisville, Kentucky. Known for their fresh, never frozen beef hamburgers, delicious chicken sandwiches, and famous Frosty desserts, Wendy's offers a variety of affordable and tasty options for customers to enjoy. With a welcoming atmosphere and friendly staff, Wendy's is the perfect spot for a quick and satisfying meal in Louisville.
Photos of Wendy's
1630 Kentucky Mills Dr, Louisville, KY 40299, United States
Opening hours of Wendy's
Monday:
06:00 - 01:00
Tuesday:
06:00 - 01:00
Wednesday:
06:00 - 01:00
Thursday:
06:00 - 01:00
Friday:
06:00 - 01:00
Saturday:
06:00 - 01:00
Sunday:
07:30 - 01:00
Reviews of Wendy's
"Let me set the scene; Jtown, lunch time, Monday afternoon around 1pm, service was awful. The shift manager working that day was very hateful when we came in to pick up 4 mobile orders. We first noticed the attitude when we went through the drive-thru and were told we had to come in to pick up. Once inside, the guy behind the counter was confused as to why we were inside picking up our orders. When we explained why, the shift manager yelled out "IVE GOT THEIR ORDER RIGHT HERE" She said that so hatefully, I instantly got hot and wanted to be just as nasty to her, but I bit my tounge. I wish I got her name, but she was not wearing a name tag, and the cashier was afraid to give it to us. And to top it all off, two of our orders were either wrong or missed an item."
"Staff somehow simultaneously ignored our presence as the only customers in the building and were incredibly rude and hostile when acknowledging us. Food served was inedibly overly salted. When I tried to ask to have the food replaced or refunded the manager aggressively explained that is “how it should taste”, simply no point in arguing with her, that’s why charge backs exist. Do not waste your time or money on this establishment. This manager should receive some kind of training for customer service or just basic human decency, although based upon other reviews of customers having very similar experiences it is improbable that there will be any change to management style of this establishment. Unfortunately allowing this store to be so poorly managed is detrimental for what was a well regarded chain of restaurants."
"I have tried the Blankenbaker location several times over the past month. Every single time we have recieved terrible service. The staff was rude on several occasions. After multiple opportunities over the past month, each time the staff just doesn't seem to want to work. The manager even attempted to help an employee with my order and seemed irritated that I wanted a bacon egg no cheese on an crossaint. I will give our business to another franchise. Plenty around."
"BY FAR the worst experience I've ever had. We were on a trip and stopped to grab something to eat along the way. As we walked in we were greeted with the "crew" including the manager preoccupied with conversations amongst themselves instead of taking care of the customers they had in line. The "manager" was extremely rude and literally rolling her eyes when my wife asked for a large order of cheese fries that only came in one size. We ordered two plain double cheeseburgers and what do you know they couldn't get that right. As they were preparing our food one of the employees started to put it into a tray as if we were eating in even after I asked for it to be Togo. When I asked that it be bagged the Crewmember rolled her eyes again and looked at me as if I asked her to solve a rubrics cube in record time. Once we got to the car I checked the food assuming they would not get the simplest of requests right. My sons burger had mayo on it and when I went to take it back inside to get it replaced I made eye contact with the manager inside who actually verbally said oh my god and rolled her eyes again. If only it were possible to roll your eyes enough to spin back time and make better choices in life to not end up as a miserable manager of a Wendy's. I was baffled that she actually had the nerve to say oh my god out loud and roll her eyes. I know that it's wishful thinking that anyone involved in our terrible experience knows how to read but here's to hoping this helps someone decide on avoiding this place at all costs. I will make it my life's mission to make sure someone somewhere is aware of how terrible the manager of this Wendy's is. Also if I could negative stars I would."
"The amburger is delicious, only because of the order I thought it had very few potatoes, I asked for a simple combo, the usual but now I'm missing a bit"
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