Arby's,

1203 South Hurstbourne Parkway, Louisville, KY 40222

"Got my order wrong after it took a good 15/20 minutes. No napkins, utensils, or sauces. had to turn back around. When I came back, the guy at the window had his mouth stuffed with food and sauce all over his face. Kinda gross."

"The staff was kinda rude and apparently can’t follow simple instructions. I asked for extra red ranch and they literally gave me a sandwich with no sauce at all. No one else was there they were not in a rush. Ruined my whole sandwich and day lowkey. I wouldn’t be mad if they wasn’t being rude for absolutely no reason. People without customer service skills should not be in a customer service job."

"Nothing but crust for a "chicken sandwich" asked specifically for no tomatoes but added then anyway. If I was allergic I would have eaten them just to sue. asked twice about the shake flavor and never got it but added an extra slider I didn't ask for. When asked about my order he just grunted and stared at me. I will be sure to go out of my way to not come back to this Arby's"

"I have visited inside 2 times in last few weeks. They are extremely slow and unorganized, they don’t wait on the counter for up to 5 mins, they act like they are brand spanking new, and I can’t believe people actually keep coming here. It is one of the worst fastfood restaurants in Louivsille and we work all around town. I walked out without an order after waiting while she was doing what seemed like nothing important. The last visit I waited forever and they were so confused where my food went lost to so they remade it."

"While waiting on our food, there was an argument between a coworker and a Manger (something happen with an order) they was going back in forth. The guy the works on the line was confused what happened to my order he was so kind. Once I got home with my food I was missing an item for my French dip and it was soggy, and my grandmother crispy chicken was burnt. It was black (we cut in half and it was bad) (picture shown). I will never return to this place. I feel bad for the customers who was int he drive thru hearing all this, but also I get the frustration because I worked in fast food so I get it but not yelling at each other making a scene. Wasted 40 dollars for food the was unbearable to eat. Never again."