Starbucks,

Louisville, KY 40208, United States

"I ordered my drink, a blonde toasted white mocha, at 5:48 pm. I asked beforehand if they had oat milk and blonde espresso, and the cashier said they did. Cool. I had a decent line of cups in front of my order, so I knew it would be a little wait. I was okay with that. What I was absolutely not OK with was while waiting twenty minutes for my drink to start being made, they had shut down their blonde espresso machine FOUR HOURS before they were said to close. The barista making my drink apologized and offered ristretto shots instead. I had specifically ordered blonde because IMO they taste better than regular shots, and they have more caffeine. I understand wanting to have closing tasks done early, but shutting down an espresso machine four hours before you close is unacceptable."

"Ridiculously slow, and probably under staffed. Don’t ever place a grub hub unless you literally want to wait 2 hours even if it’s just one drink. Otherwise completely average."

"This place has seen DRASTIC improvements since the last time I was here. This morning they had a line of roughly 20-30 people, but they had 6 employees and a manager there to handle the large amount of traffic. Still a wait, but much more comparable to the wait at a normal Starbucks."

"The other reviews written for this branch of Starbucks are extremely negative. It is necessary to take into consideration that this is a starbucks on a COLLEGE CAMPUS in an area of high traffic. For how many customers come in on the daily, this branch is holding up well. Staffing has changed and incorrect orders have decreased. Additionally, if you truly can not wait in line, this branch uses an application called tapingo. You can order online and pick up your order without any wait, or even having to pay in person."

"I have something go wrong most of the time I go here. Half the baristas don’t seem to know how to make the drinks right and the wait is always very long."