Captain D's,

Murray, KY 42071

"It’s so sad to work hard all day and expect a hot meal from your restaurant . The food was extremely greasy, order was missing shrimp,stuffed crab . If I need to check my order before I leave out of the window. I definitely don’t want to order anything. I wish you understand it ruin your dinner. We have to come back and get the food. I stop eating here 5 years ago and nothing has changed. Done"

"Good service, very clean. The food is great as well."

"This review is based on the service that my mother Shirley P. received today 11/17/23 at 15:01 military time. She stated as soon as she walked in she was greeted with is this for here or to go very snappy. She couldn't wait until she got to the register. She let her know she didn't want to be bothered. No one was in the drive through line or waiting on their food. The only customer that was in there was leaving and he even stated that being in customer service calls for being friendly and he left out. Once she made it to the register she asked for the special that was showing outside for the two piece specials. The cashier snapped and said we have several specials. My mom stated she didn't respond back to the negative comment just said can I have the one showing for $13.99 and can she please have fresh fries. They told her a 20 minute wait. My mother waited and once the cashier was bagging her food she through the sauce at the bottom of the bag. My mother feelings was some what hurt by the young ladies attitude and to make it even worse. It's her 68 birthday today and all she was trying to do is treat herself to a lunch since she barely eats fast food. Please let customer service know that you never know what a person is going through. Your job is to make someone day just a little brighter. Or plan just be respectful of every customer. Sincerely Ayesha Smith"

"I ordered a 10 piece family meal in their drive through, which costs $42 with an extra side, and went home to discover I didn't get the fish. Went back to the inside to pickup the fish and the girls up front apologized and wanted me to have freshly cooked fish to take back home. After waiting a bit for the fresh batch, I hear the cook say, "you only gave me 8 pieces instead of 10." Another voice from the kitchen says, " It will be okay if it is only 8." I was not terribly angry about the initial mistake, but the "It will be okay." Was the last straw for me. I will never spend another dime at a place that over charges for food and employees people that thinks it is okay to short someone for what they paid for."

"What used to be a fantastic eatery I’m told by staff has been taken over by corporate. Before they offered discounts to seniors , now they don’t, before they had a person helping in the dining room, now they don’t, before they had perfectly cooked food and now, not so much. Before they had coated crispy fry’s, now they don’t. I guess corporate knows what’s best, I know I won’t be back."