McDonald's 8190 Pembroke Oak Grove Road, Oak Grove, KY 42262

"Tough experience. I love McDonald's on the road, but don't stop here attached to the Pilot gas station. Wait was forever and was order completely wrong. I had no desire to wait longer to get it right. I had a mobile order that let me pick a McRib and pay for it, yet they said they didn't have them, but they sure still processed it on my card and had me pay for it."

"Order was precise with nothing missing. Staff were friendly and allowed me to buy extra BBQ sauce once I got to the window. Fries were salted to perfection! Keep up the great work!"

"This is the highest rating I have ever given for any McDonald's.. Well done at 2:00 a.m. on a Wednesday night! With only one person working and 2 cats in line, I'm impressed. Fresh food and a smiling employee!"

"Stopped here along a road trip, so I am gladly unlikely to return. I stepped inside to order, and the card reader on the self service kiosk was broken. So I brought my ticket to the counter to pay there. It took about 5 minutes before anyone came to take my payment, and in that time my order wasn't started. The rightmost Coke fountain sprays in every direction except your cup. The napkins were out. They clear orders off the screen really quickly (probably so their own metrics look good), so our order number didn't appear on the public facing sign. I had to ask if they were still working on my order. Others were asking about theirs too. They forgot my nugget sauce packets, so I had to go back and ask for them. My nuggets were hard and cold, my cheeseburger wasn't cooked thoroughly, the fries were cold (didn't notice until I left). There are much better ways to spend $23 for two people."

"Worst McDonald's I've ever been to. My wife, three children, and I went through the drive through on our way home from Nashville. We ordered two 4 piece chicken nuggets happy meals, a cheeseburger happy meal, and two mcchickens. We paid and was then asked to pull forward that they would bring our food put to us. We pulled forward and waited 20min for our food. When we got our food one of the happy meals had only apples and fries in it, no nuggets. Plus, the fries that come in the happy meals are already small, but they didn't even fill those up half way. All three combined would have filled one of those small containers. We had to ask the lady that brought out our food if she could go back and get us some straws too for our drinks. Never again will we come here."