Williams Heating Air & Plumbing Inc

"As of today, Feb. 13, we have cancelled with Williams Plumbing. We called them Jan. 25 about a stopped up line from our toilet to the septic tank. They came several days later, Feb. 8. They could not clear the line & decided we needed a new line. We said to schedule this ASAP as we have only 1 bathroom in our house. Today, we were told it would be probably Friday, Feb. 16 before they could get to us. I'm sorry, but this is just unacceptable. Their website says that they have "24 Hr. emergency service". We have been waiting now without a working toilet for nearly 3 weeks! I just couldn't deal with them any longer and cancelled. Hopefully, we will find someone who will have mercy on us! Very disappointed with Williams Plumbing. After seeing Mr. Williams' response to my review, I had to reply. Yes, we did call Stinson first because we couldn't get hold of anyone else. We then wanted a 2nd opinion & called Williams. So, evidently, this put us on the bad list with Mr. Williams. Also, he implied in his response that I spoke to him so badly that he cancelled. First of all, I called him & told him we would be getting someone else & second of all, I never would use bad language speaking to anyone. Maybe was a little loud when finding out it would be another week without plumbing! And please give me the names of the plumbers you spoke with who you say wouldn't work for us. Oh yes, we have someone coming tomorrow morning."

"Josh is fantastic!!! Knows his business and is there on the same day, if possible, and if not, then he's there the next day! He can fix anything and goes the extra mile all the time. He saves you money wherever possible. He is the absolute best! If anything goes wrong again, he guarantees his work and is there right away at no charge! He is friendly & very capable. I dear by this company and always go with whatever Josh says. I have been a very satisfied cistern and will continue to be."

"After the December 10 tornado I rebuilt. I used Williams for my heating and air. They did wonderful. Josh talked me into talking to hatch about my plumbing. I ended up with so many leaks. I’ve fixed three. And have been trying for 6 weeks to get them to fix two more issues. The shower drain leaks. And the vent pipe was outside the wall more then an inch and a half. I have been promised so many times that they would come and make it right and every time a no show. I am going to hire a good plumber to fix these issues and deduct their charges from the remainder of what I owe."