Taco Bell

"I ordered my food online. My money came off my card before I got there. I got to the window and they'd given my food away. They said to go around to the mobile parking and they'd bring it right out. I did. And 30 minutes later- still no food. I went in and they didn't even realize I was still out there. Nobody had made my food. So I waited longer. Then they were out of root beer. Then they forgot my potatoes. I will say that the workers were kind. But unfortunately, kindness doesn't get orders completed and to the customer."

"The food was not good. There was nothing much inside the taco, and chips were old, crushed, and bitter. Wasted my money today!!"

"I have traveled a lot and ate at many Taco Bell restaurants. Madisonville KY has the absolute worst service, food was wrong and the customer service is a joke. They made a 5 layer beefy burrito with beans and sour cream. Didn’t get the two beef burritos I ordered. Warning to the public, go to Central City Taco Bell, you won’t have to deal with any of the above. I spoke to the manager and she couldn’t stop talking over me to listen to what I had wrong. Lol she said she made it and knew it was right! Understand people, when you order beef in a burrito, it is kind-of expected to be there lol I give the absolute best ratings to restaurants across the US and this is NO CONTEST, the worst Taco Bell across the country. They already have a 2 star rating which speaks volumes! I hope that corporate sees the mess they have in their establishment in Madisonville KY and corrects it."

"I'll admit, this review is about 2 months late, but I wanted to write it because I Love Taco bell, I just had 2 bad experiences at this particular one. Floors were slippery and had visible dirt/mud all over, it was like the floors were neglected for weeks. Plus there was an added water-feature (puddle of unknown liquid) at the same place you give your order, but don't worry, they had a caution sign to warn you of the puddle, but no action was taken to remove the puddle. The service was horrendous. Luckily taco bell has the ordering kiosks, but even the screen was layered with some slime. I tried to retrieve the cups I had ordered (as they forgot to provide), and nobody was around. It's like they all took a cesta at the same time. As an added bonus, There was a homeless dude begging for money on the street corner, he came in and used the soda machine, then setup his own living room in the dining area. It was like the people who worked there were friends with him, they had a dialog.. Then the bum went back to the street corner after 15 minutes of drinking and using the bathroom. We saw him the 2nd time we went back too."