White Castle 7200 Cedar Springs Boulevard, Louisville, KY 40291

"Arrived at White Castle at (11:35PM) took ten minutes two cars in front of me to get to speaker. They were holding each cars at window for another five to minutes then parking them in lot. Ordered a soda, 10- cheese sliders, 1- large fries, 2- shake that they said they do not have. When I processed to window waited for 6 minutes there they ask me to pull to a spot in lot, which I did waited for my order. They brought out my order at (12:17). Arrived home at (12:26) soda was watery, fries are cold, sliders are soggy. Asked for my recipe when I paid was told it would be in my bagged ordered and they bring it out to me, was not with my bags. If will be a very long time be I return to White Castle again!! Spent $29.56 on order Sign in window said $8.99 for ten cheese sliders that mean a large fries and a large soda is $20.00?"

"Waited 20 mins to get to the window after I ordered and another 25 mins after I paid and they pulled me forward for 20 cheeseburgers. I watched a dog catcher go into the restaurant, be taken back into the kitchen and come back out with a dog on a leash. I walked inside to see what was going on with my order and a lady also waiting told me, "They're just playing around back there." After 10 more minutes, I finally got my order. Once we began eating them at home, we realized not one had a single pickle on it, the onions were burned, some of the buns were crunchy in some spots. Just the worst White Castle I've ever had. We only go to the one on Outer Loop, because this location in Fern Creek is always so slow, but I tried one more time to give them the benefit of the doubt and it was the worst experience yet. Lesson learned again. They won't have to worry about me ever coming back."

"I am handicapped, on foot dining in store and was asked to leave after sitting there for 20 minutes. If you're physically disabled, AVOID this location. Staff was very very rude. It's discriminatory, anywhere else. It doesn't matter where you go. White Castle restaurant is an American institution and has been consistently providing good stuff for almost 80 years in Louisville, KY. Either you love them or you don't. Such is life. Live a little, visit just for the 5 star coffee...:)"

"Horrible experience at this white castle location tonight. We were in line for 45 mins with 4 cars. Still got our order wrong. Was out of all tea and lemonade products. Didn't tell us this till we ordered. So had to get money back on some drinks. Got our order wrong. Burgers and fries were ice cold as if they had been sitting out for a while.. unexceptable considering how many people were working in the drive thru aera."

"I am going to give this place a 5. But really only for the third shift. If you want a real hot, White Castle, fresh or whatever else they fix, go here. They are very friendly and your food taste. S like it did back in the 80s and I'm not kidding. However, if you want to go day shift, you will wait in line forever. With an attitude, the food is like it's been there forever. And they move like they are on drugs. And I'm not kidding that line is the slowest. You'll stay in drive through forever. And if you try to go in, you see the zombies move on around like they don't know what they're doing, and there's no customers. It will take you 25minutes to get anything inside,even if it 3 white castle and a fry...smh"