Long John Silver's | A&W 8315 Preston Highway, Louisville, KY 40219

"Food was hot and made to order. Staff was super friendly. I got fish and shrimp with slaw and green beans. Shrimp was a little soggy. Green beans taste Iike a can, no flavor. Slaw was perfect, creamy. Store was cute 50's scene. Definitely needed a deep clean."

"Shrimp was good & hot. Fish was sort of warm, soggy. I ordered 2 6pc. Seascapes, had to remind them if that since they only gave me one. Both were just lukewarm-far from hot, like warming tray food. They have always been good & hot in the past, but it must have been top close to closing time on this visit. Blah!"

"Ordered cod, which I had previously enjoyed at this restaurant but was then told they didn't have cod. I was looking at the listing right on the overhead menu. I protested and was told cod had recently come in and was frozen in the back. I changed my order to 3pc pollack, the standard fish. Trays were quickly loaded, but sat 5 minutes waiting for my wife's order of shrimp. There were issues with interruptions for an uber order that took precedence over my waiting order, while it sat cooling. I could not eat the oil saturated batter that was much too thick and had remained uncooked on the inside. I removed it in an effort to salvage something of the meal. With ample malt vinegar applied, the bare fish was tasty and low enough in fat to be safe enough to eat and not have a heart attack. Disappointment doesn't cover it. This was my last visit until I get some indication of change."

"Horrible service. Seems more like a highschool class than a restaurant... After we eventually got our meal, I went back to order some root beer floats, and I literally could not get anybody's attention to take my order despite the fact that there were no other customers. Never had that difficult of a time getting somebody to take my money. We just left without the root beer floats..."

"The food was good . customer service was awesome I have diabetes and my liver is failing me I needed to eat and they were very gracious."