Dollar Tree,

5532 New Cut Rd, Louisville, KY 40214, United States

"At 7 PM today, Wednesday, December 20th I had a bad experience with the workers. I was with my sister and my son and we were all speaking in Spanish because it is our first language it is normal. This African-American lady says to the other worker who is a bigger lady by the cash register near the balloons, when they talk all you can hear is a screech and she says America can't have people like us. Then the bigger lady turns to us and starts laughing. I guess they didn't realize we also speak English and understand 100%. That was regarding us speaking Spanish. That is a racist comment and uncalled for. Is this who you guys hire for your community racist workers? My son has autism and can understand English and he should have not heard that comment. We are bilingual all of us and we have every right here because we are citizens of this country. That was very rude and unprofessional on their part. Besides this New Cut location in an area where there are a lot of Hispanics if it bothers them people speaking Spanish, they should move to another site. Actually, they shouldn't even be hired anywhere if you are going to work with the public, you can't be making racist comments. Imagine all the trash they say and some customers can't defend themselves because they don’t understand."

"If you've been to a Dollar Tree in Louisville Kentucky expecting it to be open after 8:30, you know what I'm about to say. Dollar tree employees close whenever they feel like it. I rushed to get here in plenty of time. The listing on the net says open till 9:00. I walked up to the door at 8:30. They're closed! It is typical for this district. They need a new district manager because it's not an isolated event. Dollar Tree is a joke, we all know. Get some management that's not afraid of the help!"

"Good selection of fall items. Fully stocked stores and staff is nice."

"This particular Dollar Tree was surprisingly well organized, neat, and clean. Aisles were not cluttered, and shelves were mostly well stocked."

"I don't know what's happened to this store but I've noticed a slow decline the last few times I've visited. I walked in yesterday and first off noticed the Dollar Tree sign on the front of the store is missing letters. That wasn't a big deal but what it was just a precursor to what was inside. The majority of shelves are half empty, nothing is organized, random items are just sitting everywhere, there are boxes of random items sitting around that appear to be a "catch all" for the stuff no one is putting back on shelves. It literally looked like a bomb went off. Only the first few aisles at the front of the store appeared in order. Beyond that it's a hot mess. I was so disappointed. It's really a shame because this used to be a nice store. I do want to add that the ladies working the check-out counter are always super friendly. That is a positive. If it weren't for that I would have only given one star. I've been to other Dollar Trees around town recently and they were all well stocked and organized so this is not pandemic related. I would venture to say it's poor management. I really hope they can get their issues care of because I would hate to see the store shut down."