Pizza Hut,

5366 New Cut Rd, Louisville, KY 40214, United States

"If I can give zero stars I would always a long wait time for food and now my first time delivering and they say I never played a order but they charged me 41 dollars and I waited over a hour before contacting them because the app said it was being prepared...never again"

"Ordered a Supreme Pan Pizza, it was NOT DONE, crust was under cooked, cheese was not melted and l couldn't even eat it, just NASTY. Was told it would take approximately 30 minutes when I ordered in the restaurant. I waited and when I ask about it the staff didn't even know what I ordered. I will never go back and will advise others not to even bother."

"I love this pizza place it's a few miles from the house always ordered delivery. They're very fast, professional, The order is always hot and they usually take 30 minutes or less to get it to me. The drivers are very friendly Make sure you tip them well!"

"I ordered online two hours ahead of time for a scheduled curbside pick up at New Cut Rd. I arrived on time and hit the link on my phone letting them know I was there. After waiting 15min I tried to call, but no one answered. I called back and this time used the automated system to check my order, the system said my order was ready. I waited a few more minutes but still no one. I went inside and when I asked the worker why no one was bringing out my pizza, that was ready, she said, “we don’t pay attention to curbside orders when we’re busy”. Bottom line…don’t use the curbside pickup, it’s useless!!!"

"Employee stood behind the counter in kitchen eating. She didn't wash her hands prior to giving my order. Thank goodness my food was in a bag!"