Arby's,

10704 Dixie Highway, Louisville, KY 40272

"Their food is always good. I've had some problems in the past with delivery order but when I order pickup I an always pleased. Ordered on thr mobile app for pickup today and was extremely pleased. The young man, Jeremiah prepared my order perfectly and without any mistakes. He was quick, efficient and went above and beyond to provide me with exceptional customer service. More resteraunts should have individuals like Jeremiah working!"

"I waited 20 minutes for 1 sandwich and then additional 10 minutes for $8.15 changed that cashier didn't at the time I ordered. The manager was told 3 times during my wait that I needed change and he just kept going behind the line and seemed to be hiding. Wth!! His job is obviously way more than he can handle. I'll not return"

"I come to this Arby’s quite often. It’s right down the road from my apartment and I just can’t say no to this location. I pass another Arby’s just to go to this location. The service was great. The drink machine in the lobby was broken but that didn’t stop the person taking our order from getting it in the drive-thru drink machine. Lobby was clean and well kept. Food was hot and delicious. The roast beef wasn’t dry or cold, it was hot and juicy. The curly fries were hot and crunchy (Arby’s has the best fries… HANDS DOWN!!!)."

"The last four times, they’ve messed up the order. Every time we ask for Arby sauce, they skip all sauces at the window. No Arby sauce, or marinara sauce that went with the order. Their best fix is, “come back up and we’ll give you some”, after the food will be good and cold."

"There is one very feminine gentleman and he had an attitude problem but everyone else did a great job.. we eat there just about every night for the last few weeks."