Dunkin'

"I have read a lot of these reviews saying how rude the workers are, I've been coming here for about 8 months and I had switched from the FernValley location because they just kept serving me warm milk which for $10 a day I can get that at home much cheaper! I order 2 large hot chai lattes every day, The Preston location got it right every time and would cut up with me and were just generally friendly. There were days when they were busy that it was just a risk but I hey that, I'm super sad to see they closed with no warning! I'd love to know why so if anyone had this info please let me know."

"Placed order online a d somehow they didn't get it. And didn't recieve any notice that the order was having problems till too late. They also didn't have anyone who spoke clear English working when I got there. If a business essay has only 1 person on shift they should be able to clearly engage with the customer. Horribly rude and impatient with me when he could even speak English well. Don't ever use this location first thing in the morning."

"Not sure where to start... massive language barrier. As we were ordering she kept talking over us and the order wasn't popping up on the drive through screen so it was hard to determine what she actually heard and what she didn't. We repeated the order several times but any confirmation she gave couldn't be understood. She didn't give a total so we were having to guess at what we were being charged. As our food was being handed out it sounded like she said something about croissants but we didn't order croissants. We repeated the order again (sandwich, snacking bacon, and bagel minis). She said no minis. But she hadn't told us this before. That was half of one of our breakfasts and we probably would have gone somewhere else if we'd known or at least ordered something else. And in case there's any thought that the problems were just on our end (I thought this at first) as we were pulling away a gentleman at the walk-up window was obviously having similar communication and order issues. Our order itself... One drink was supposed to be half of one flavor half of another but instead both were just put in at full strength creating an extremely sweet drink. The sandwich was supposed to be toasted but it was still quite soft, definitely not toasted. Overall, I cannot recommend this location any less."

"They seat on there phones. Don't pay attention at all. There where only two people in and one had his back turned to me didn't even know I was standing there waiting. Til the woman finally got off her phone. After 30 minutes waiting. But there donuts were fresh for the most part. So I guess that's good."

"If anyone knows me they know I love my Dunkin iced mocha latte..... I always order on the app (highly recommend) when I picked my drink up there was powdered chocolate on the top not stirred in at all. The taste was not very good. It definitely was not the Dunkin taste I love so much. I do not travel to this area typically and I will definitely not be returning to this location."