White Castle

"What happened here? This location used to run like a well oiled machine. I came here once 6 months ago and noticed it fell off as far as speed of drive thru at night goes. I didn’t think anything of it but I also haven’t eaten here since. I came tonight and I was in line for over 20 minutes with only 2 cars in front of me and I was given the wrong order. I feel bad for whoever was behind me, if anyone, because I was just handed enough food to feed a small country, by the same person who looked at me in my vehicle and charged me $5 for my actual order. I don’t get it."

"This place is in need of a THOROUGH cleaning. Yes, it's an old building, but it needs to be pressure washed on the outside, walls, sidewalks, windows, the whole thing. Inside could use some cleaning, mopping, new furniture. Employees seemed to not care whether tables were cleaned either. No one else was in the establishment besides us. So, it was slow. As for the employees....well, let's just say that there was NO rush whatsoever to get our food out in a timely manner. Their conversation was more important. Food tasted good, except two of my four tasted old, or maybe just sitting for awhile. Hubby was fine with his, his were fresh and hot (cheeseburgers for both of us) fries were good. Will I go here again? Probably not. Too dirty for my liking. Employees need to be retrained. Customer satisfaction is what keeps doors open, and your job intact. Not sure if mgr. was on premises, but if he/she was, shame on you for not caring...."

"There is no White Castles n the south so I had to load up w\ a couple of cases to go. Food always on pt & i love the options they have. Service has never disappointed."

"Credit to the workers on this night! They were super busy, but to time to smile and greet everyone that came in the restaurant. Food was delicious and fish sandwich is always hot and crunchy!! Thanks to your staff who worked really hard to get our food out!!"

"When you were in Lexington you have a choice of thousands of different places to eat, but only two of them are White Castle! If you're into tiny little burgers this is the spot! They have it all day breakfast menu, and the location is super convenient, right off new circle road. Plenty of parking is available and the restrooms are clean. The people working were friendly and I received my order fast. My food was fresh and hot, although the mozzarella sticks don't have a great taste. Everything else was superb!"