Starbucks,

2320 Elkhorn Road, Lexington, KY 40509

"On my way back to Chicago I stopped at this location just to get simple coffee latte with cinnamon powder. Instead powder she charge me for dolce syrup. I paid with phone and realize what she charge me for. Told her I want cinnamon powder NOT syrup and she said is the same thing. So, I ask, sense when you charge for powder? Whatever. She made another order-correct order with cinnamon powder this time. Waiting for my coffee I checked if I was charged correct amount and I found out I was charge twice but only first charge showed what was for. Ask her why she charge me twice and ask for refund and the PROBLEM start! Ask for a manager to fixed that issue and he gave me HUGE attitude to go back to line. I got mad, so I asked to cancel the order and give me my money back. He-the manager ONLY did refund for the first charge and said "call the customer service for the second charge! Imagine!!! And with sarcasm said "have a nice day". And I only stop to get a simple Latte. Starbucks, you pay Big bucks and they treat people with no Respect at all!!!"

"Place was very dirty, all the trash cans were up to the top, and restrooms could use some cleaning..."

"Very nice place. Superb service. Very nice lady recommended me something really delicious to drink. It's was nice experience. Starbucks itself is clean, nice and modern."

"Had a great experience visiting this Starbucks location. The staff at the drive thru helped me order my coffee and they even recommended some things for me. The line was very long, but it went pretty quickly. The coffee was delicious and it is good for warming you up on a cold day, cooling you down on a hot day, or keeping you awake on a road trip."