Pieratt's
125 East Reynolds Road, Lexington, Kentucky 40517
About the Business
Pieratt's is a premier furniture and home goods store located in Lexington, Kentucky. Situated at 125 East Reynolds Road, this institution offers a wide selection of high-quality furniture, home decor items, and accessories to suit every style and budget. Whether you're looking to furnish your living room, bedroom, dining room, or outdoor space, Pieratt's has everything you need to create the perfect home. With a reputation for excellent customer service and competitive prices, Pieratt's is a must-visit destination for anyone looking to spruce up their living space.
Photos
Contacts
125 E Reynolds Rd Suite 150, Lexington, KY 40517, United States
Opening hours
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
09:00 - 19:00
Sunday:
12:00 - 17:00
Reviews
"I called the Pieratt’s store on East Reynolds Road in Lexington KY yesterday to see if they had the LG washer and dryer in stock that I was interested in as well as the pedestals. Mike Curran, the Sales Manager was extremely helpful and a delight to work with. He had everything I needed on hold and ready to be delivered today! James and Charles, the delivery team made the delivery which was very smooth and professional! We are very thankful that our son recommended Pieratt’s to us!"
"As has been our life long experience with Pieratt's, this experience was outstanding. From the knowledgeable salesperson, Jack, to the trio of delivery and installation service team, professionalism and courtesy are the trademarks we have always received from Pieratt's, as well as exceptional products! There aren't enough superlatives to describe this company and it's associates!"
"For decades, Pieratt’s had the best service in town. Not any more! For the past few years, we’ve had multiple appliances that have needed repair, with the same issues every time (we thought it was due to the pandemic, but 4 years later we’re still experiencing the same bad service! They used to schedule a technician to come out within the next few days (and always had parts with them), and it was repaired in no time. Now it takes 3 weeks for them to come out and then they tell you what the problem is (which I had already told them what the problem was when I called 3 weeks ago) and said they had to order a part because they don’t stock parts anymore. Then it takes another 7-10 days to get the part in and then they schedule another repair person to come out in another 2 weeks to get your appliance working again. The most recent appliance is a 3-year old Speed Queen dryer. When you pay that much for a nice commercial grade dryer, it should last longer than 3 years before the heating element goes bad. Thank goodness for the 10 year warranty from Speed Queen, so there’s no cost…but to have to do without a clothes dryer for 3-6 weeks is insane! We will think twice about buying appliances or anything from Pieratt’s again!"
"We purchased a speed queen washer and dryer set from Pierratts less than a year ago. Two months into owning them I started having problems with the washer. They eventually replaced it but I still can’t use certain cycles because the fabric softener doesn’t rinse out well. Now the dryer is melting my clothes and the dryer vent is melting because it gets so hot. I am it even using the hottest setting. They won’t do anything about it. We just want to return this set and purchase a different one. We are scared the dryer will catch on fire since it is getting hot enough to melt the metal screen in the back. They won’t stand behind these and I am so disappointed in Pierratts. We went there because we had heard they had great customer service. I am going to turn them into the BBB as well. I would not recommend this company to anyone."
"We just had an excellent delivery experience with Pieratt’s. The delivery team (Burman and Nolan) did an awesome job on a Saturday morning delivering a stacked washer/dryer for us. 3 inches of snow, 7 degree weather, and they were in and out in 15 minutes, including taking away the old units. They called us the morning of, arrived when they said they would, and made sure everything worked as it should before leaving. We are very pleased with our interactions with the Pieratt’s sales team from purchase to delivery. Much smoother than the big box stores and the same price (but more value in my opinion)."
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