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Willis Klein Showrooms
246 Walton Avenue, Lexington, Kentucky, United States
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About the Willis Klein Showrooms
Willis Klein Showrooms is a one-stop shop for all your home improvement needs. Located at 246 Walton Avenue in Lexington, Kentucky, this institution offers a wide range of products including furniture, hardware, home goods, and locksmith services. Whether you're looking to update your living room with a new sofa, tackle a DIY project with high-quality tools, or enhance your home security with top-of-the-line locks, Willis Klein Showrooms has everything you need. With a reputation for excellent customer service and a knowledgeable staff, this store is a must-visit for anyone looking to make their home more beautiful and secure.
Photos of Willis Klein Showrooms
246 Walton Ave, Lexington, KY 40502, United States
Opening hours of Willis Klein Showrooms
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Willis Klein Showrooms
"Laurie, the manager, ordered the wrong part for a door I needed to repair. Easy problem to fix, when you order the wrong part you then reorder the correct one. Don't argue with someone who actually knows what they're doing and has been explaining why it will in fact not work. When your in house locksmith tells you that you ordered the wrong part don't continue to argue with your client. When they ask for a refund, for YOUR mistake, don't avoid their phone calls and be a a**Hole about it. Laurie, I will never set foot inside Willis Klein again solely because you're too arrogant to admit when you made a mistake. I don't have time to waste 20 days of my life trying to get YOU to fix YOUR mistake."
"Very disappointed in our order and buying experience. In April we ordered 6 Toto 1 pc. toilets and a Toto urinal for our new home. Order confirmed with sales person, Andrea, and was ordered. Advised we need in July-August for pick up and install, and was told we could pay at time of pick up. I stopped in later in May, and was told the order was in back, and on pallet awaiting out pickup. by sales person. When our contractor called to arrange pick up in August, they said they had no order for us. Turns out the items were never ordered (or sold to someone else?) and sales person had left the company. Told 2 weeks to get order replaced, but we were unable to await that long at this point. Ended up ordering from a out of state supplier to get in time."
"Saved us when we needed a Baldwin lock last minute. Highly recommended!!!"
"Honestly I'm rather disappointed with my experience. As a timber framer, the chance to furnish a traditional shaker style home with contemporary and higher end pieces lit up my imagination like sparklers on the red river in summer. I was wearing my carhart jacket and a down jacket underneath. I was treated with a mild boredom and disdain that uninspired me faster than a roman candle aimed at my kid. I no longer have a single reasonable fiber in me that desires giving this place any business. I will spend the extra $$$ I save at Rag Peddler Fabrics instead."
"This place is GREAT.... when my door handle broke Jennifer had me text a picture of the hardware I have and ordered me the exact part I needed from the manufacturer.... all I had to do was pick it up! The staff was very professional and the level of service was amazing.... best of all the part was covered by the manufacturers warranty..... thank you!!!"
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