Starbucks,

3401 Bardstown Rd, Louisville, KY 40218, United States

"I come here all the time. Never had an issue with this or any other location. But today- in 2024. I take it since they have a little contract now they can be as unfriendly as they like. The person at the drive thru was nasty. Made my drink incorrectly. I go go in the person making the drinks tried to give me syrup to put in the drink I paid $7 for. Drink was still nasty- something was off with it. Called. John, the young.store manager argued with me and hung up. Do better. John is a horrible and unprofessional so call shift supervisor."

"Had the rudest experience with the barista while trying to pick up my mobile order. When I got up to the window they didn’t even say anything, I sat at the window and waited for 15 minutes past the time when my order was supposed to be ready. They also got my order wrong but she was so rude and I didn’t want to ask her to make it properly and wait another 20 minutes."

"Just left here the young man I told me him extra caramel they only put a drop on top and nothing around the sides the young man said you have to tell us but aren't most drink have caramel around the side for 7.47 I shouldn't be a problem to do my drink right 12/02/2023 5:11pm"

"As of nearly 2024, this Starbucks is a fantastic location. I say that because I have been visiting since 2010 and the staff there now have nearly perfected all aspects of the process. If you mobile order, you can do it with confidence that your order will be ready and well-made, regardless of whether it is a hot drink, cold drink, or food item. The only thing I would recommend is avoiding the drive-through and parking lot in general as it can be a little cramped and difficult to navigate (at least for my tastes); you are much better off parking somewhere else in the area and going inside to place and/or collect your order."

"‼️Starbucks on Bardstown road‼️ We ordered drinks at 5:51pm through the drive though. My drink is a pink drink. Nothing extra added. My son got the same drink. He’s is pictured below. We noticed they was SUPER watery. So we went to the front door and knocked. We went to the front door at 5:58pm. They close at 6:00pm. As the sign says. The lady locked the door while I knocked and said “NO.” I knocked for minutes after nothing. Walked to the drive through window nothing. Then a lady treated to the cops. For what? Messing up our drinks and not fixing them. MANY PEOPLE LOKKED AT US AND DIDN’T HELP. I then walked back to the door and knocked again. No cops showed up. We stood outside until 6:30pm! Until we said forget it and left. I have a video I took at 6:06 pm showing me knocking for minutes and no help!! If they check their cameras they will see we was about there befoe closing time!"