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Penn Station East Coast Subs
1733 Midland Trail, Shelbyville, Kentucky, United States
About the Penn Station East Coast Subs
Penn Station East Coast Subs is a popular food institution located in Shelbyville, Kentucky. Known for their delicious East Coast-style subs, this restaurant offers a variety of freshly made sandwiches that are perfect for a quick meal on the go. With a convenient location on Midland Trail, Penn Station East Coast Subs is a great choice for anyone looking for a tasty and satisfying meal takeaway option. Whether you're craving a classic Italian sub or a mouthwatering Philly cheesesteak, this restaurant has something for everyone. Stop by and experience the flavors of the East Coast right here in Kentucky!
Photos of Penn Station East Coast Subs
1733 Midland Trail, Shelbyville, KY 40065, United States
Opening hours of Penn Station East Coast Subs
Monday:
10:30 - 22:00
Tuesday:
10:30 - 22:00
Wednesday:
10:30 - 22:00
Thursday:
10:30 - 22:00
Friday:
10:30 - 22:00
Saturday:
10:30 - 22:00
Sunday:
11:00 - 21:00
Reviews of Penn Station East Coast Subs
"So just happened to walk in to pick up our online order had to wait an additional 15 minutes there's four female employees standing around gabbing while one guy was working his tail off trying to play catch up not to be sexist here but this is absolutely absurd and unacceptable that there's five employees in there with a backed up line of not only walking customers but online orders with that amount of employees this place should be rocking and rolling management definitely needs to step up their game and take control of their employees"
"The staff is super friendly and the service was fast and quality. A little chilly inside but overall great atmosphere"
"Super slow. I ordered online. In waited to go pick it up and still had to wait over 30 minutes in the store. People who were coming in and ordering at the counter got it way ahead of time. And people waiting in line were really losing their patience. I know it's hard but there was no communication about our orders either. Food was good though."
"Horrible customer service. You can tell the moment you walk in it’s nothing but chaos behind the counter starting with the lady who took my order. When someone is telling you what they want, DON’T INTERRUPT THEM.LISTEN… I had to repeat my order back to her because she kept asking me odd questions. Since when does the cheesesteak come with anything but sautéed onions? It literally took her almost one minute to type in my order. On top of that, it took them almost all of my 30 (22 minutes) minute lunch break to get me my sandwich. After witnessing 2 people who came in after I did get their food, I approached the counter and ask them the status of my order. Then they have the nerve to get smart with me. It turns out my food was sitting there luke warm. I didn’t bother to go back in because I only get so much time for lunch. AVOID THIS LOCATION!! Rude and unorganized!!!"
"Service was friendly and fast. However, as mentioned by other reviewers, I too saw the employee with the long bangs over his face, with no hair net or hat to hold it back. I was a little worried about hair ending up on my food. Portions were also skimpy today. I asked for a lemonade with no ice. Instead of getting a full cup, I got a cup that was 3/4 full! See attached photo, I had not drank from the cup, this is exactly how they gave it to me. It was a carryout order, so when I got the food, I asked the employee to please top it off. He said yes, but then gave it back to me and it was still missing about an inch from the top to be full. I also asked for medium fries. I usually love their fries, but this time we got a whole bunch of little 1 inch fries with only a few normal size fries. Although we were given the medium cup for fries, portion seemed more like a small. I felt like they gave us leftovers instead of making a fresh batch. My husband and I used to go here often and had always received excellent service and food until about a year or so ago. Not sure if there was a change in management or just employees, but lately we haven't been very satisfied with Penn Station. Now we visit once every few months, in the hopes that it will get better, but I guess they're not there yet."
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