Pizza Hut,

3601 Buechel Bypass, Louisville, KY 40218, United States

"I usually order from other pizzerias, decided to try a classic that we haven't ordered from in awhile. Pamela took my order & was absolutely wonderful!! She was very patient even when I added a dessert to the order (I had no clue exactly what I wanted) so many desert options to choose from. She recommended me her favorite & I'm so excited to try it!! I'm writing this review in real time because I was so amazed at her professionalism during a time in this world when you meet someone genuinely kind who made you feel great they deserve to know it so I told her personally before I was finished placing my order. Now I'm telling anyone who reads reviews (like I do) if you want to order some place least complicated & has great service order from here."

"Oh how the times can change. Used to be really nice people who worked here. They used to help me when I was down on my luc and was starving. Now the person who is working there is rude to anyone that appears is homeless telling me I wasn't allowed on the property and that the homeless wasn't allowed and they aren't serving them anymore. Promptly told me to leave the property or the police would be there. That is no way to act towards potential customers. They were rude to me because I look like I'm homeless that is stereotyping and illegal to treat people with that kind of disrespect."

"Ordered online but didn’t get an update, the doors are closed but no signs directing people to the drive through. Nobody picks up the phone, several cars waiting outside confused about their order. Didn’t even cut the bread sticks. Just terrible customer service, the food is predictable."

"Order online ahead of time. It's ready in 15 minutes. Pick up by going through the drive thru. Ordered meat lovers pan pizza. I'm so glad that Pizza Hut fixed their pizza again. They had made a change to their pan pizza a few years ago that we stopped going. But it's good again, which considering that it's the most expensive pizza out there (of the fast food pizzas), is a plus."