Joella's Hot Chicken - Middletown 13401 Shelbyville Road, Louisville, KY 40223

"First time and not impressed. Might give it a second chance. Could have just been a off day for them. Young lady who took my order was very pleasant. The gentleman who brought the food out seemed friendly. But $16 for 2 tenders, waffles, a side, and a small drink is a little pricey. Especially, since the waffles were cold and hard. Looked liked they probably were frozen and not home made. I sat near a window and put them where the sun was hitting the table hoping to melt the butter. The tenders were a OK size. They were warm but not hot. They did have a nice taste. Ordered a side of mashed potatoes. They came out hot. I will admit I did not say anything to any one because I never really saw anyone. Besides when there were a few hanging out by the pickup door talking and laughing. Then I guess since I was the only customer they all hung out in the back."

"Had the 2 piece jumbo tender chicken plate with mashed potatoes and it was very filling. Fast friendly service too."

"Love the fried chicken thighs because they're boneless! The restaurant is clean and welcoming. Staff is usually friendly. They also have country boy beer. I recommend the cougar bait. 10/22/23 update still absolutely delicious! Boneless thighs are so good omg."

"Chicken tenders were tasty but not as hot as you think. I ordered the tweener hotness thinking it would be hot, definitely go up in spice if you like spicy foods. Mac and Cheese is nothing to write home about. I ate it with Ranch dressing to give the Mac and Cheese more flavor. Next time I will choose a different side."

"Service was great! Jen was nice and led me in the right direction when placing my order as it was my first time! With me being from TN and having hot chicken from all around Nashville, Joella’s could fit right in! Everything was yummy the only thing for me I’ll go a little hotter next time! I’ll be back!"