Red Robin Gourmet Burgers and Brews 9870 Von Allmen Court, Louisville, KY 40241

"Brings back fond memories of when my daughter was a little girl every time I enter Red Robin! We were seated immediately; and our server, Gerald, was quick to greet us. He took our drink orders, and allowed us time to review the menu. When I asked to alter a burger to make it one offered years ago, he was very accommodating. Both burgers were cooked to perfection! The manager, Mary Ann, was checking on tables to ensure everyone was enjoying their meals. She spent some time chatting with us, and made us feel welcome at the restaurant. She even walked a small child from another table to the hostess table to pick a balloon, and returned a happy little boy to his table! Hoping our grandchildren will visit us this Summer so we can take them - they’re both fans of kid meals at Res Robin!"

"RR is my go to for a tasty burger and beer. This location had exceptional service and friendly staff. I enjoyed my visit."

"The food was great. The server was not, we requested campfire sauce and didn't get it until we had to request it a second time at which point his burger was over half gone. She brought both of us a refill drink before it was needed so that she wouldn't have to come back to the table anytime soon which was very obvious when my son had to go track someone down just to order a dessert. She was nice enough, just not attentive to her customers."

"We arrived for dinner to find a mostly empty restaurant. We thought we'd hit a sweet spot, but quickly found they were short-staffed. Our server was clearly in the middle of a double shift, and she was quick to let us know "they're killing me", repeatedly. It took an unusually long time to place our order, and even longer to get our drinks, then food. We never received any refills on our beverages, by the way. When the food arrived, via the manager walking it from the kitchen, our burgers were not remotely what we had ordered. So, we ate the fries while we waited for our server to return. I had to get silverware from behind the bar for my daughter's salad because I wasn't sure when the server would return. Eventually, we got the correct burgers, but I was so glad the experience was over when we left that I really don't remember if the burger was any good. I don't think we'll go back to that location."

"Excellent burgers that includes unlimited season fries, Homemade potato chips and several other items. The burger was cooked to my specifications. Sir what is a good experience. SERVICE was over the top. My first time at this restaurant and was waited by Faith. She was excellent and on top of things. They had homemade potato chips that I had never tried and asked her if I could try a sample and within one minute they showed up at our table. They are best known for their burgers and fries. If that’s what you’re looking for in this is a great place to go. I plan on a return visit sometime soon."