Papa Johns Pizza

"Pizza was cold, missing part of our order. Store employee advised me a credit would appear on my charge card in a few days ….. we’ll see. NOT impressed"

"Our order was incorrect, and my husband felt the sauce was too sweet. I thought the pizza was undercooked. But we ate the pizza anyway because we were hungry and tired."

"We ordered directly from this store several hours before the scheduled delivery time. Pizza was very late and almost cold. No communication, no way to track it. Found out the second time we called that they handed it off to DoorDash, but not early enough to get it delivered on time."

"Terrible service every time we visit. Cashier told me that the service can't be that bad if we keep coming back. That was the last time we ordered from them. Will not give this location another dime. This is so disappointing because it's the nearest location to home. The little Ceasars in Crestwood gives fantastic service."

"I’ve waited to post because I thought maybe it was just a 1-time bad experience but this is my regular crust-it’s literally thin crust on half and regular on the other. I’ve ordered breadsticks in the last couple orders and they’ve also lacked the “pillowy soft” texture they boast on their box. I’m not sure if they aren’t proofing their dough or need new yeast or what but as a dough lover, I’ve been so disappointed as this is the main reason I order from Papa Johns. I hope they start to get it right because the only other delivery we can get in Goshen is Dominos and that is a hard pass for me."