Kroger 1004 South Crowley Road, Crowley, TX 76036

"This is for the bakery department only. I’ve tried their cupcakes and croissants. The cupcakes are the worst cupcakes I’ve ever had. I don’t know how you can mess up a cupcake. The croissants have a weird smell and they taste odd. I’m not sure what it is or who is in charge of their bakery department but do not buy your pastries here. Go to H-E-B or Walmart."

"My husband&kids had the most unpleasant visit today. They went to the flower shop and while looking at the flower selection for husband's mother, her birthday. The worker a heavy set elder white woman kept shadowing them and asking if they needed something and they could not comfortably shop becauE she would follow them around and stare them down"

"Skip this store COMPLETELY! If I could give zero stars, I definitely would. I waited for my pickup order no lie, for almost 2 hours. The first young man who brought my groceries out (finally after 2 hours) was rude and disheveled. The only person trying their very best to expedite my already late groceries and keep a calm demeanor, in the face of my irritation, was named Alyssa. Finally, my groceries arrived sans MULTIPLE items that were then out of stock because of how late they pulled my order. The supposed manager, Mattias or Mathias came out and offered no explanation and a $15 dollar gift card for almost $200 dollars worth of groceries, late and unfilled in their entirety. My advice? Go somewhere, anywhere else in the surrounding area with competent workers."

"We ordered online for a pickup order. We were notified order was ready for our pickup time. Sent message in app that we were on the way. Arrived checked in to bay space, and then waited 30 minutes for our order. Had to call and told us 5 more minutes. Then no show. Went in and got a useless manager and told us 45 more minutes with no apologies. Informed them i wanted to cancel and full refund, as I was not going to wait a total of one hour and fifteen minutes. I asked for the district manager number and only would give a 1-800 number. This all could have been avoided if they would have informed us upfront when we checked-in that the order was not ready. So much for customer service any more. Take your business to other more qualified store who are not deceptive and can give good customer service."

"I will not be shopping here again. Talk about kidney failure in a bottle. I went to customer service to show it to them. The woman was standing behind the customer service desk. She clearly saw me standing there. I had to ask her if she was working before she would help me. And there were no other customers at the desk? Not to mention the bottle was orange when it's normally red. I could tell by looking at it something wasn't right. It expired March 2023."