Schlotzsky's 1612 Ross Street, Amarillo, TX 79102

"Come here alot and the food/ service is hit or miss. They will dump tea or run out early. Not even 730 pm yet and they are out of sweet tea again. If you come anytime after 7pm your food can be hot and great or sloppy and barely edible. The staff is usually very friendly at the drive thru. Could be worse and could be better."

"Went through the drive ups around 4. The lady that took my order was super nice and attentive as well as the gentleman at the pickup window. Got all my sauce and food was fresh. Keep up the good work"

"I really enjoy Schlotzsky's, but this place can be hit or miss. My meal last night was like warm. I went through the drive-through at a decent time (6:45) with other cars ahead of me. The wait wasn't long, but I wouldn't have minded waiting longer for hot food, especially at nearly $15 for the small sandwich, small drink combo."

"I called a head to order. I sat at the drive up window waiting and no one came to the window. For a good 5 minutes. People looked at me and walked off. So I drove around the same girl that kept looking and walking off came to the counter. I said so do we have to come in when we call in to pick up? She said no did they tell you that at the window? I said no one helped me at the window. She said oh I don't know anything about that. She went back and took really way too long to get my order. No apology or anything. My order... avocado cob salad. There was no avocado on it. Ridiculous!! They have lost this customer"

"Fast service. We went on a Wednesday when it's buy 1 get 1 free pizza. Awesome deal btw! Service was nice and friendly and restaurant was clean. Typical Schlotzsky's inside (not as big or nice as the location on Kentucky)."