The Children's Place
2601 Preston Road, Frisco, Texas, United States
About the The Children's Place
The Children's Place is a popular clothing store located at 2601 Preston Road in Frisco, Texas, United States. This store specializes in providing stylish and affordable clothing for children of all ages. From adorable baby outfits to trendy tween styles, The Children's Place offers a wide range of options for parents looking to dress their kids in the latest fashions. With a focus on quality and comfort, this store is a go-to destination for families in the Frisco area looking to update their children's wardrobes. Visit The Children's Place today to discover the perfect outfits for your little ones.
Photos of The Children's Place
2601 Preston Rd #1248, Frisco, TX 75034, United States
Opening hours of The Children's Place
Monday:
11:00 - 20:00
Tuesday:
11:00 - 20:00
Wednesday:
11:00 - 20:00
Thursday:
11:00 - 20:00
Friday:
10:00 - 21:00
Saturday:
10:00 - 21:00
Sunday:
12:00 - 18:00
Reviews of The Children's Place
"I've called this store twice.. the 1st time they lied about returning online purchases. I called CS and they said that stores IN FACT take back online orders and do exchanges. I CALLED back and spoke w a guy who was NOT enthusiastic about working I asked the same question again and what do I need to bring for a refund or exchange to occur, he told me and ended the call w mmmhmm as opposed to goodbye??? DUDE if you don't like your job go get another 1!!!"
"I will never go back. I'd drive miles away than 10 minutes up the street for this store. Girl piled my clothes together and double scanned them. Customers will not know because they no longer let you see what have been scanned. Constantly have new people. Never the same people when you go in. Asked for my driver's license for my Children's Place credit card and not anyone else's. But she was thief."
"Terrible customer service and the store is disorganized you can barely walk through the aisles. There really doesn’t seem to be any aisles it’s just a huge mess. The ladies that work here have no patience for children not sure why they would work at a place dedicated to selling clothes for children. Don’t recommend this location even though I do really like the clothes I’d prefer to order online. Avoid this location it’s not going to be a fun experience."
"Worst location ever. I will NEVER shop here or at any Children’s Place for that matter. I had to return 3 items with tags and stickers attached and a gift receipt. 2 ladies took forever to try to look up my items then said I would have to exchange for the exact item and if that item wasn’t available in that store then to “call around” to find a store that would exchange it for me. They would not even give me store credit. The store is also super cramped, Workers and managers acted like I was trying to scam them over what was probably $20 or less (not sure it was a gift for my grandson). I was with a friend from California and we were both absolutely stunned, and I was embarrassed that we had a store like that in my city. Please stay away from here. Not worth your money."
"This location first off is small and unorganized. Making it feel like a large untidy closet. I came to this location on 8/22/2015 the Saturday before school started here in TX. The lines were long, as expected for this time of year. Before getting in line with my 3 year old, I made a mention to the cashier that I had a exchange with no receipt because I was unsure of which "line" to stand in. She nodded and motioned for me to get in line to the right of her. 25 minutes later, yes literally that's how long I waited, I finally get to the counter and again say I have an exchange with no reciept but my son wanted a book bag and I'd gladly pay the difference. I was told a policy had recently changed and I couldn't do that. I explained since this "policy" wasn't posted anywhere, that I didn't want cash just an exchange, and more importantly since me and a 3 year old waited in this long line there had to be a middle ground or agreement that could be done. I was rudely dismissed. I couldn't believe how the situation was handled. ESPECIALLY since I made a mention to the cashier BEFORE I wasted my time. The items I was exchanging were gifts that didn't fit my children and honestly if they were exchanged probably would've been a 10-15 bucks and they treated me as if I stole money out of the cash register. It wasn't the policy it was the way it was handled and how I was treated. I will never go back to this location and the whole experience has me questioning me frequenting a store like this. Horrible way to spend a Saturday afternoon. It's funny that when you write a review on Google, they ask "What did you like about it", the sad part is truthfully nothing. I've loved and shopped at The Children's Place since my now 8 year old was just a toddler. I've been a Diamond level rewards member for YEARS. I frequent the location in Grapevine Mills Mall (LOVE that location by the way) and I shop online a lot. Unfortunately for me, this location is the closest to me and I needed to make, what I thought at the time, as a quick exchange. Never Again!"
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