The Children's Place Outlet Grand Prairie, TX 75052

"The manager or customer service personnel made me and another person wait in line after she had already assisted the customers she continued to talk to them about unrelated topics in regards to their purchase! I love the clothing, but Absolutely Horrible Customer Service!!!!!"

"I had a bad experience because when we were shopping two of the employees we’re talking bad about the some of the people who were shopping and talking about how some them are animals when they left a “mess” of clothes. I felt uncomfortable knowing they can talk like that about the people when they’re only just shopping."

"Deplorable experience. Not even an apology for any inconvenience. Employees are not aware of how the app works, and spend more time than its worth explaining store pick up policy, and even refuse service to pick up customers . Here how the app works: Put in order, pay for order. Choose to save 15% by picking up in store Confirm order Wait Email arrives that you bring ID and order number. Remember...items are already purchased. Unable to get to the store when its ready. Send spouse with the same cc, their ID, order number and email. Not only was i refused service and my order is there, but another customer had their car broken into, no phone, no wallet, temp DL is the only thing they have for their kid to get their uniform and get through a normal school day...but the parent is also refused pick up."

"Rude cashier, lacks customer service. Asked her how's business during the pandemic and she just ignored me. No biggie. Cashier told us that we qualified for "cash bucks" coupon after the purchase and proceeded to put our items in the bag. Asked where she placed the coupons, she stated, with an attitude, it's already in the bag. Go home. Nope, not in the bag. Worst cashier ever, should not be working there."

"We love to shop here for our kids. We always find good deals and cheap prices here.staff is very polite, cooperative and courteous.the storeis located accross from the parking lot and easy to access. The place is very neat, clean and organized. We shop a lot here and recommend this place strongly."