Geek Squad 125 Northwest Loop 410, San Antonio, TX 78216
About the Business
Geek Squad is a technology institution located in San Antonio, Texas, United States. Our Geek Squad® Agents are experts in all things tech and are ready to assist with any issues you may have. Whether you bring your tech to us or we come to you, we offer installation and repair services for a wide range of products in your home.
Total Tech Support is a membership program dedicated to supporting all the tech in your home, regardless of where you purchased it. Our In-Home Advisor can visit your home to show you what's possible and create a customized plan for adding new tech or appliances.
We offer same-day repair services for Samsung and Apple devices, including screen replacements. Our services also include setting up, protecting, and repairing computers, tablets, TVs, smart home devices, gaming consoles, cameras, and more.
Geek Squad Agents are available 24/7 to provide tech and appliance support online, over the phone, in your home, or at Best Buy stores. From mounting TVs to installing car electronics, Geek Squad is here to help with all your tech needs. Check out our tech tips and Geek Squad Intelligence blog for expert advice and articles.
Geek Squad Protection ensures your tech stays in top condition beyond the manufacturer's warranty. Schedule an in-store consultation with a Geek Squad Agent at your nearest Best Buy store to get the most out of your tech and stay up-to-date on the latest innovations.
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Location & Phone number
125 NW Loop 410 #201, San Antonio, TX 78216, United States
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 8:00 PM
Reviews
"Ridiculous! I took my car here to get a sound system installed and for talking to a manager about a miss understanding Situation I get my car back with my blind spot sensors messed up and now my door won’t open or unlock from time to time this is ridiculous especially because all the time and money I spend with Best Buy and this is what I get!!!"
"I couldn't get help this time with loading a new antivirus had to go elsewhere cuz my membership had expired.....i had used them about 2 months previous and they were so kind, patient and caring and didn't charge to assist. When i HAD membership i give kudo's too......all the young folks that helped me do various things were so knowledgeable like helping me load songs onto my waterproof ipod thing....trouble with Windows 11....a cracked laptop screen, a blue ray update and more...i love Geek Squad. I'm 63 and not technically inclined."
"Was not happy with the angora parkway store. Even though I had an appointment through Verizon and Samsung they told me they wouldn't fix my phone without paying them $100. So I am left with a brand new phone that won't hold a charge and gets super hot."
"This past weekend, I went in to have a "deep dive" on two old laptops for photos we couldn't retrieve/find after a hard drive crash. I was told to sign up for a $200 membership that would cover this service. Within 24hrs they completed the "work" which involved simply moving the visible photos from the files on my laptop to a thumb drive. I could have done this and is not what I asked for. Now I'm out $200 and still have not retrieved the actual lost photos I asked for or confirmation they do not exist anymore. When explaining my dissatisfaction I received a blank stare and no effort to remedy the situation. I was denied a refund as well. Extremely unhappy, would not recommend."
"If I could give 0 stars I would. Not only did they basically suggest the annual membership as a solve all resolution, but they did not communicate with me that not only they couldn't fix my computer, but they said they informed me ahead of picking it up, which they didn't. Very unprofessional and will never use fraud squad again."
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