Best Western Plus Carrizo Springs Inn & Suites

"Remote didn’t work to the TV tried explaining to the front desk and they didn’t want to listen. Where the TV was it was sticky all over. Carpet wasn’t fully vacuumed. Worst service at any hotel I ever stayed at, $300 a night should at least get you some sort of customer service and clean rooms where the tv’s work and lock on door is broken"

"Honestly one of the best stays that I have had. Before coming here I saw many negative reviews and all I have to say is that people are crazy. This place is in my top 5 personally and I loved it. The staff was amazing the cleanliness was amazing and overall everything was great would recomend"

"Worst place ever. The place stinks like moth balls, the rooms stink like they have mold in the walls. The people that work there are VERY Rude! I will never stay there again!"

"A/C to the room busted and could not assist me with another room, they advised me they would get someone out at 9:30 P.M. to resolve the issue. I did advise the staff I worked early in the morning (and if switching rooms was going to be corrective action) and did not want assist me (they could not explain, why I couldn’t get another room) hopefully customer service is corrected. Maybe portable fan(s) could help resolve issues in the near future. Thank you from a concern paying customer"

"The staff is friendly, the housekeeping team does a great job and is very flexible with our hours. Breakfast is good, the rooms are good size. In fact, the only bad thing I could find, and it is small, was that i had to get my room key recoded every day that i was there. I think it was something with the coding machine. Other than that, great place to stay. Wish I didnt have to leave, but the company that I work for is cheap, um, i mean budget-conscious."