JC wheels & caps
130 Ralph Ablanedo Drive, Austin, Texas 78748
About the Business
JC Wheels & Caps is a reputable car repair and store located at 130 Ralph Ablanedo Drive in Austin, Texas. With a wide range of services including wheel repairs, tire replacements, and custom wheel and cap installations, JC Wheels & Caps is your one-stop shop for all your automotive needs. Our expert technicians are dedicated to providing top-notch service and ensuring your vehicle is in top condition. Visit us today and experience the difference at JC Wheels & Caps.
Photos
Contacts
130 Ralph Ablanedo Dr Suite 4B, Austin, TX 78748, United States
Opening hours
Monday:
08:30 - 18:00
Tuesday:
08:30 - 16:30
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 18:00
Saturday:
08:30 - 16:00
Sunday:
Closed
Reviews
"I want to share one of the most positive customer experiences I've ever had with JC Wheels and Caps at their South Austin location in September 2023. I came across JC's four separate listings on a public auction website for a decent set of used Ford OEM 21" aluminum wheels that I had been hoping to find for a while at a fair price from a seller not too far away from me to upgrade the 20" wheels that came with my Explorer ST. Since I lived about 25 minutes away from their shop, I contacted them directly to see if they would consider offering some price discount if I picked the wheels up in person as their listing price included shipping costs. Right away Jonatan Bonilla made sure I understood the condition of the wheels I was looking at. He clarified that the set was used and that there was curb rash on a couple of the wheels, but I had looked at the numerous and detailed pictures in their listings and confirmed the condition met my needs. During our very pleasant discussion I agreed on a price, so I went to meet him the next day, though I was still skeptical of the details of the deal - although our communications were extremely timely, professional, detailed and Jonatan answered all my questions thoroughly, there was still a part of me that was refusing to believe the deal I was getting was going to be this nice. Jonatan even offered to throw in a set of matching center caps to replace the ones I had of a different color. When I showed up, right away Jonatan introduced himself in a very friendly and professional manner and had the wheels ready to go in boxes right on the main floor for me to inspect, so I did. During that time I chatted with him about their business, my vehicle, the wheels, potential tire options and about our backgrounds (he picked up on my Québécois French name and we exchanged a few words - turns out he speaks English, Spanish AND a bit of French, my native language). Then he had the center caps put in. Since all we had discussed was true, verifiable and accurately represented (the wheels were actually nicer in person) I happily agreed to the purchase and took the wheels home that evening (despite a point-of-sales (POS) system outage). The next day I e-mailed Jonatan back about ordering a new set of 21" tires online (at a deep discount) to mount on the new wheels in the following days. I had told him and the team while picking up the wheels that I wasn't quite ready to buy 21" tires then but would start looking soon, however I came across a deal that I just couldn't say no to, unless JC could beat the price I was offered (JC Wheels and Caps specializes in wheels, but I understand they sometimes sell tires as well). Jonatan was again super responsive and very happy to help me determine if the deal I was getting was good even though I didn't end up purchasing tires from him. He also offered to help me mount and balance the new tires at a price that I could only match so I was excited to drive back to JC in South Austin and have the pleasure to see him again and his team while they installed my wheels, caps, tires and TPMS and removed my 20" tires from my vehicle's original wheels so I could sell them separately (at my request). They even offered advice on how much I should expect to get for my old tires if I sold them privately and offered to buy my old 20" wheels in the future if I didn't need them after I sell my Explorer. Jonatan and the team at JC Wheels and Caps are super friendly, knowledgeable, highly professional and very trustworthy. Don't hesitate to reach out to them and if you find something you like from them online, don't be afraid to inquire about an in-person pick-up and meet them in person if you're anywhere near the Austin area. Jonatan told me it's a shame that a lot of local folks don't bother reaching out even if they're local and, as a result, don't get to meet them or receive the best savings they could have gotten if they picked up their purchase in person (and saved JC the shipping/logistics costs). As for me, I'm really glad I did. Merci Jonatan et à la prochaine! :D"
"Great experience and great quality of tires. We are getting our third set of tires for company vehicles, very affordable, and worth the drive ."
"I found Juan on Facebook Market who was selling wheels at a very good price, but was very skeptical to drive all the way to Austin. But it was worth it! Juan and his crew have a great attitude and always positive. He’s willing to work with customers every step of the way and goes as far as to making sure the tires and wheels fit perfectly on the vehicle before committing to purchase. It’s been 3 months having these wheels and still happy with the outcome. If I need new wheels and tires again, I’m going straight to Juan!!!"
"thank you so much for the new wheel! It’s perfect, your team is amazing! Ordered Saturday, shipped Monday & delivered Tuesday! You are amazing! Going out of town Saturday morning and needed this ASAP! And your team got it done with 2 days to spare. Quality wheel, ford wanted to charge me $950 and you only charged $300. Great experience!"
"Best business to buy wheels, and tires from! Affordable, great quality, and always the best prices around that can’t be beat! I had the best experience buying a set of tires from them. They did everything in their power to make sure I was satisfied, and happy. They go above, and beyond for their customers! They even make sure you’re well accommodated, and comfortable while you wait. Which the wait is short, they work diligently for you be in & out in no time, and back in the road. While being careful, safe, gentle to not damage anything, nor your new rims, and make sure everything is tighten nice/safe/snug to spec! You go worry free home too, because they insurance you if anything isn’t of your liking, just come back, and they do everything they can to satisfy you. They’re knowledgeable about wheels, and tires. As well as, passionate about automotive. They’re also kind, professional, enthusiastic, empathetic, friendly, and eager to help you any way they can! They make you feel like your family to them. They’ll be my go to place always moving forward for all my wheels & tires needs!"
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