Firestone Complete Auto Care
2250 Kelly Drive, Texas, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a reputable car repair and maintenance facility located at 2250 Kelly Drive in Texas, United States. With a team of skilled technicians and state-of-the-art equipment, they offer a wide range of services to keep your vehicle running smoothly. Whether you need an oil change, tire rotation, brake repair, or any other automotive service, Firestone Complete Auto Care is dedicated to providing quality workmanship and excellent customer service. Visit their store today for all your car care needs.
Photos of Firestone Complete Auto Care
2250 Kelly Dr, Jbsa Lackland, TX 78236, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 17:00
Reviews of Firestone Complete Auto Care
"Feels like they someone overcharge, the staff is always friendly but sometimes do a poor job explaining what you will be charged for. I wouldn't recommend doing tires here as that was more expensive than I felt it should have been."
"It doesn’t worth it to go there . I bought tires last 7 months ago . They are busy fix flat tire . He told me If the flat middle center we can fix it if doesn’t we can’t fix it. Even you didn’t look at this tire Or not willing fix it . Because you are busy. Even if I was willing leave my car there but I didn’t it."
"Can't give this less than a star, unfortunately. They tried scamming me with all these fake and usless repairs. Overcharged the hell outta me just for a diagnostic on stuff I already knew was there. 195$. Never going back found a way better guy and a true honest mechanic right outside the gate. EF Autocare and Collision. He's a good man and fixed all my issues on the truck for less than 500$. Six different fixes. While Firestone tried charging more than a grand for one repair. Don't waste your money here. God knows we don't make enough. They just try to steal the little money we get"
"This location is not worth the wait. I took my vehicle in for a fix that I called about first to make sure they were able to do the work, Manager Thomas said yes. He then recommended more work to which I agreed but when I had my vehicle returned to me over a week later several other other issues were present. By the time I got home, I immediately turned back around and took my vehicle right back. Thomas recommended more work, but didn't address the other items. When I asked about it he said he didn't have time due to a sale. When I was able to take my vehicle back to get the issue corrected, he told me they didn't have time to fully inspect the vehicle even though they had it for a whole day and a half and I was scheduled. I later found more issues with my vehicle stemming from work they did and have not received a call back to get this corrected. My vehicle still has ongoing issues. This has been a horrible experience. I do not recommend this location for service."
"Absolutely no point in having appointments here. Came in for an oil change with an appointment at 930AM. At 11AM the manager Thomas shows up and only then does he inform me that my vehicle is finally being pulled in. Another customer had an appointment at 10AM and they were done within the hour. The employees spend more time shopping in the shoppette, than working on cars. Two hours for a simple oil change."
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