CVS 301 Andrews Highway, Midland, TX 79701

"Lucia has the worst customer service. She was rude to my dad and when my sister called her out, she tried to turn it around on them and say they were ruder. This location is visited by people coming from the ER and she wants to have a disgusting attitude towards people who are in pain, sick, and needing just a little empathy? How dare her! Shame on you, LUCIA"

"Pharmacist is a disgusting excuse for a health care professional. Had a script transferred from another CVS and she pretended my son didn't have insurance on file. I called the original pharmacy that we transferred it from and they found the insurance no problem. The pharmacist at the andrews highway location kept me on hold for 23 minutes then hung up on me, called back and she kept me on hold for another 19 minutes and said she still couldn't find the insurance and had us pay out of pocket without even attempting to find an RX discount if you hate people and hate your job dont work in the healthcare industry; the regional management of this CVS needs to desperately step in as it seems to be a trend with the pharmacy here"

"7 people in the pharmacy with a line wrapped around the building bc the same person is working the drive thru & front register. Make it make sense"

"Horrible customer service. Watch for the 1:30-2 pm window where the pharmacy closes. It's underneath the hours that say 9-6. Store is always filthy. Go anywhere else for prescriptions."